Cantonese Interpreter (Remote)

Kalamcx; Malaysia; A distancia; MYR 45.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Descripción de la vacante

Kalamcx is seeking a Cantonese Interpreter for a fully remote role based in Malaysia. This position focuses on real-time Cantonese-English interpretation for calls, virtual meetings, and customer interactions, while maintaining confidentiality and following client guidelines.

Ideal candidates will have strong Cantonese and English skills, experience in customer service, and comfort with remote work. Additional translation tasks and language proficiency training may be available.

Formación

• Strong proficiency in Cantonese and English with excellent listening, speaking, and comprehension.
• Ability to interpret spoken language in real time while preserving meaning, tone and nuances.
• Customer service, call center or remote support experience is beneficial.
• Solid communication, interpersonal and problem-solving skills with professionalism.
• Comfort with remote work, reliable internet, quiet workspace, and basic tech troubleshooting.
• Attention to detail and time management across multiple engagements or shifting schedules.
• Familiarity with interpretation ethics and data privacy practices.
• Previous interpreter/translator experience is a plus.
• High school diploma or equivalent; additional training in interpretation/linguistics is an advantage.

Responsabilidades

• Provide real-time Cantonese-English interpretation for calls, virtual meetings, and customer service interactions.
• Accurately convey meaning, tone, and context while maintaining confidentiality and professionalism.
• Follow client-specific guidelines and document interaction details when required.
• Collaborate with team members and supervisors to ensure service quality.
• Occasionally support translation of short written messages and participate in training sessions.

Conocimientos

Cantonese proficiency

English proficiency

Real-time interpretation

Remote work readiness

Customer service intuition

Educación

High school diploma or equivalent

Interpretation/linguistics training (advantage)

Descripción del empleo

Company Description

Kalamcx, a Future Group company, is a virtual BPO organization that delivers cost-effective interpretation, translation, and customer experience solutions to over 300 companies worldwide. The company helps clients thrive beyond borders, reduce operational costs, and successfully expand into new markets. Kalamcx focuses on creating real human experiences that drive customer loyalty and satisfaction. Through its global services, the company supports business expansion and revenue growth for organizations across diverse industries.

Role Description

This is a full-time remote role for a Cantonese Interpreter. The Cantonese Interpreter will provide real-time interpretation between Cantonese and English for calls, virtual meetings, and customer service interactions. Responsibilities include accurately conveying meaning, tone, and context, while maintaining confidentiality and professionalism at all times. The interpreter will follow client-specific guidelines, document interaction details when required, and collaborate with team members and supervisors to ensure service quality. The role may also involve occasional support for translation of short written messages and participation in training sessions to maintain language proficiency and industry knowledge.

Qualifications

• Strong proficiency in Cantonese and English, with excellent listening, speaking, and comprehension skills.
• Ability to accurately interpret spoken language in real time while preserving meaning, tone, and cultural nuances.
• Experience in customer service, call center, or remote support environments is beneficial.
• Solid communication, interpersonal, and problem-solving skills, with a focus on empathy and professionalism.
• Comfort with remote work, including reliable internet connection, quiet workspace, and basic technical troubleshooting skills.
• Attention to detail, strong time management, and ability to work across multiple engagements or shifting schedules.
• Familiarity with interpretation ethics, confidentiality standards, and data privacy practices.
• Previous experience as an interpreter or translator, especially in business or customer experience contexts, is a plus.
• High school diploma or equivalent required; additional training or certification in interpretation or linguistics is an advantage.