Campaign Operations-& Analysis

Lazada; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking an Operations Manager to oversee day-to-day activities, develop procedures for productivity, and analyze data to improve efficiencies. Ideal candidates should hold a Bachelor's degree and possess strong analytical and communication skills. Fresh graduates are welcome to apply. The role requires adaptability and the ability to work in a fast-paced environment, especially during campaign periods.

Qualifications

• Fresh graduates are welcomed.
• Must be adaptable and proactive.
• Ability to work on certain weekends during campaign periods.

Responsibilities

• Manage day-to-day operational activities.
• Develop and implement operational procedures.
• Collaborate with cross-functional teams.
• Analyze operational data for improvements.
• Monitor key performance indicators (KPIs).
• Identify and solve campaign operations issues.
• Churn out reports and analyze data.

Skills

Strong analytical skills

Excellent interpersonal and communication skills

Proficient with Excel

Problem-solving mindset

Ability to work in a fast-paced environment

Education

Bachelor's degree in Business Administration or related field

Job description

1. Manage day-to-day operational activities, ensuring smooth workflow and efficient coordination across departments.
2. Develop and implement operational procedures to enhance productivity and maintain high-quality standards.
3. Collaborate with cross-functional teams to align on goals and resolve operational issues.
4. Analyze operational data to identify areas for improvement, proposing and executing solutions to optimize processes.
5. Monitor key performance indicators (KPIs) to track progress and report on operational performance to stakeholders.
6. Identify and problem solve any campaign operations related issues.
7. Churn out reports and analyze data in a precise and timely manner.

Job Requirements

1. Bachelor's degree in Business Administration, Operations Management, or a related field.
2. Fresh graduates are welcomed.
3. Strong analytical skills with the ability to interpret data and make informed decisions.
4. Excellent interpersonal and communication skills, with the ability to work effectively in a multicultural team.
5. Adaptable and proactive, with a problem-solving mindset to address emerging challenges.
6. Proficient with excel is a must
7. Able to work on certain weekends during campaign period
8. Ability to work in a fast-paced environment, managing multiple campaigns simultaneously, and adapt to the dynamic nature of the e-commerce industry
9. Excellent negotiation and communication skills to build relationships with other stakeholders.

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