Cafe Manager

Elite Transform Team; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

Elite Transform Team is seeking a Full-time Cafe Manager for their location in Taman Melodies, Johor. The role involves overseeing café operations, managing staff, and ensuring customer satisfaction. Candidates should have 2-3 years of relevant experience and be able to develop strategies for sales growth.

Qualifications

• 2-3 years of relevant work experience required.
• Strong leadership and coaching skills.
• Ability to analyze sales data and market trends.

Responsibilities

• Manage all aspects of café operations ensuring compliance with health and safety regulations.
• Recruit, train, and supervise staff while addressing performance issues.
• Develop strategies to achieve sales and maintain customer service standards.

Skills

Customer Service

Staff Recruitment

Inventory Management

Cost Control

Job description

Elite Transform Team is hiring a Full-time Cafe Manager role in Taman Melodies, Johor. Apply now to be part of our team.

Job Summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning
• 2-3 years of relevant work experience required
• Expected salary: RM4,000 - RM5,000 per month

Key Responsibilities

• Manage all aspects of café operations to ensure smooth functioning and compliance with health and safety regulations.
• Control operating costs, including wages, utilities, and supplier expenses, while ensuring adherence to company policies.
• Maintain a clean, organized, and visually appealing store environment through regular site visits and performance assessments.
• Recruit, train, and supervise staff, providing coaching, motivation, and performance evaluations while addressing any issues.
• Develop and implement strategies to achieve sales and profit goals while maintaining excellent customer service standards.
• Resolve customer complaints promptly and effectively to enhance satisfaction and loyalty.
• Oversee inventory processes, including stock ordering, replenishment, waste reduction, and stock rotation.
• Conduct stock audits, coordinate with procurement, and verify supplies through quality control checks.
• Collaborate with the marketing team to develop and execute promotions, monitor initiatives, and adjust strategies as needed.
• Analyze sales data, customer feedback, and market trends to identify growth opportunities.