(C) E-Commerce Platform & Operation Asst. Manager / Manager

Upscale Sdn Bhd; Shah Alam; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading company in the e-Commerce sector, located in Shah Alam, is seeking an experienced E-Commerce Platform & Operation Assistant Manager/Manager. The ideal candidate will have strong operational experience, manage product activities on e-Commerce platforms, and ensure seamless integration between systems. This role offers a yearly renewable contract with potential for permanent placement based on performance, encouraging individuals skilled in problem-solving and collaboration to apply.

Qualifications

• 2 - 3 years hands-on and operational experience on e-Commerce platforms.
• Familiar with end-to-end e-Commerce flow.
• Basic content designing, programming, and coding skills.

Responsibilities

• Manage and support onsite operation team on e-Commerce product activities.
• Monitor operations and identify potential issues on the system.
• Facilitate global and local enhancement projects with development team.

Skills

Problem-Solving

Communication

Collaboration

Education

Bachelor's Degree in technology-related disciplines

Tools

Adobe Experience Manager

SAP Hybris Commerce

Salesforce

Magento

Job description

Job Openings: (C) E-Commerce Platform & Operation Assistant Manager / Manager

About the job (C) E-Commerce Platform & Operation Assistant Manager / Manager

Requirements

1. This is a yearly renewable contract, convertible to permanent staff on 2nd year renewal based on staff performance.
2. No difference between contract staff and permanent staff benefits entitlement.
3. Staff must be willing to work at Jubli Persiaran Perak, Shah Alam.
4. Bachelor's Degree preferably in technology-related disciplines such as Computer Science or Management of Information Systems.
5. 2 - 3 years hands-on and operational experience on e-Commerce platforms, e.g., SAP Hybris Commerce (ideally) or other platforms like Salesforce, Magento, with SAP ERP.
6. Familiar with end-to-end e-Commerce flow.
7. Familiar with system flow between e-Commerce platform and ERP or other legacy systems.
8. Basic content designing (e.g., Photoshop), programming, and coding skills are a plus.
9. Knowledge and experience with Adobe Experience Manager is a plus.
10. Excellent problem-solving skills.
11. Responsible, organized, and independent.
12. Strong written and verbal communication skills and a collaborative teamwork attitude.

Responsibilities

1. Manage and support onsite operation team on all product and promotional activities on the website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system (e.g., products, promotions, stocks, prices).
2. Monitor operations and identify potential issues on the system; escalate technical issues to relevant teams.
3. Assist in the conceptual and technical operation of the e-Commerce platform.
4. Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities.
5. Facilitate and manage global and local enhancement projects and service add-ons with the development team.
6. Responsible for application integration testing, UAT, and implementation roll-out.
7. Support system integration with backend and legacy systems (e.g., GERP).
8. Provide technical platform consultancy and training.