Business Travel & Ticketing Administrator

Doo Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global financial services company is seeking a Business Travel & Ticketing Administrator to manage business travel logistics effectively. The role requires expertise in travel coordination, strong communication skills, and experience with booking systems. Join a dynamic team advocating for innovation and growth while receiving comprehensive benefits, including a 13th-month salary and performance bonuses.

Benefits

Comprehensive medical, dental, optical, and wellness benefits

Monthly tea break/lucky draw

Quarterly employee recognition awards

Qualifications

• Above 2 years’ experience in travel coordination or consultancy, preferably in a ticketing agency.
• Strong ability to work independently and liaise with airlines and hotels.
• Excellent proficiency in English (spoken and written).

Responsibilities

• Manage end-to-end travel arrangements for business trips.
• Coordinate flight, hotel, and ground transportation reservations.
• Act as an independent travel consultant and provide timely support for last-minute changes.

Skills

Organizational skills

Communication

Multitasking

Education

Diploma or Degree in Hospitality, Tourism, Business Administration

Tools

MS Office

Travel booking systems (e.g., Amadeus, Sabre, Galileo)

Jira Ticketing System

Job description

Business Travel & Ticketing Administrator

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

What you’ll be working on:

Manage end-to-end travel arrangements for business trips, including handling ticketing and inquiries from business travelers.

Coordinate flight, hotel, and ground transportation reservations, and work closely with the Regional General Management Team to ensure seamless arrivals and efficient on-ground logistics.

Act as an independent travel consultant to provide professional advice and solutions to travelers based on their needs.

Provide timely support for last-minute travel changes and respond effectively to emergency travel situations.

Ensure all requests and booking information are accurately recorded and uploaded into the Jira Ticketing system.

Maintain strict confidentiality and data privacy for all travel-related information.

What we’re looking for:

Diploma or Degree in Hospitality, Tourism, Business Administration, or a related field.

Above 2 years’ experience in travel coordination or consultancy, preferably with a ticketing agency, travel agency or corporate travel desk.

Proven ability to work independently, make travel decisions, and liaise directly with airlines, hotels, and clients.

Strong organizational skills with the ability to multitask and communicate effectively.

Excellent proficiency in English (spoken and written); able to confidently engage with internal stakeholders and international travelers.

Proficiency in MS Office, travel booking systems (e.g., Amadeus, Sabre, Galileo), and Jira Ticketing System is a plus.

What we offer/What's in it for you:

Seeking to expand your regional work experience? Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.

We value your wellbeing - You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.

We appreciate your contributions with a 13th-month salary and performance bonus.

We reward our best employeeswith quarterly employee recognition awards in USD.

Feeling drowsy after lunch? Take advantage of our smart pantry access and monthly tea break/lucky draw.

Life as DOOers

At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.

Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!

Discover your potential with Doo Group. Apply now and be part of our success story!

#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following statements best describes your right to work in Malaysia? How would you rate your English language skills? How much notice are you required to give your current employer? How many years' experience do you have as a Travel Administrator?

Doo Group, founded in 2014 and headquartered in Singapore, is a global financial services group with a core focus on FinTech. The company operates through six key business lines: Brokerage, Wealth Management, Payment Exchange, FinTech, Financial Education, and Health Care. Doo Group offers comprehensive services and innovative solutions worldwide and regulated by prominent global financial authorities such as the US SEC, US FINRA, UK FCA, AU ASIC, HK SFC, and others. The group's diverse regulatory oversight reflects its commitment to compliance and quality financial services, as it embarks on a journey to explore a better future.

Doo Group, founded in 2014 and headquartered in Singapore, is a global financial services group with a core focus on FinTech. The company operates through six key business lines: Brokerage, Wealth Management, Payment Exchange, FinTech, Financial Education, and Health Care. Doo Group offers comprehensive services and innovative solutions worldwide and regulated by prominent global financial authorities such as the US SEC, US FINRA, UK FCA, AU ASIC, HK SFC, and others. The group's diverse regulatory oversight reflects its commitment to compliance and quality financial services, as it embarks on a journey to explore a better future.

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