Business Transformation Manager

OCBC Malaysia; Malaysia; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Learning & development

Equal opportunity

Job summary

OCBC Malaysia is seeking a Business Transformation Manager to shape the bank's future and deliver value to customers. You will lead end-to-end, cross-functional transformation initiatives and work with stakeholders to identify opportunities for process improvement and automation.

Ideal candidates bring a degree in Business or Finance and at least five years in transformation or consulting, with strong analytical, leadership, and communication skills to drive change in a fast-paced environment.

Qualifications

• Degree in Business, Finance, or related field.
• 5+ years in transformation, management consulting, or related field.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Apply structured methodologies to lead end-to-end transformation initiatives.
• Prioritize AI, analytics, automation, and digital solutions to drive value.
• Develop and manage project plans, timelines, and budgets.
• Communicate complex ideas clearly to stakeholders.

Skills

Analytical thinking

Communication skills

Stakeholder management

Leadership

Education

Bachelor's degree in Business/Finance

Tools

Lean

Agile

PMP

Design Thinking

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Business Transformation Manager

As a Business Transformation Manager at OCBC, you'll play a key role in shaping the bank's future and delivering value to our customers. You'll work on exciting projects that transform the way we do business, and develop a career that’s both challenging and rewarding.

How you succeed

To succeed in this role, you’ll need to be a strategic thinker who can drive change and innovation. You’ll work closely with stakeholders to identify business needs and develop solutions that meet those needs. You’ll need to be able to analyze complex problems, develop creative solutions, and implement them effectively. You’ll also need to be able to communicate complex ideas simply and persuasively.

What you do

• Apply structured methodologies (e.g., Lean, Agile, PMP, and Design Thinking) to lead end-to-end, cross-functional business transformation initiatives, identify and execute opportunities for process simplification, automation, and operating model enhancement.
• Drive business value by prioritising high‑impact AI, analytics, automation, and digital solutions, collaborating with internal and external stakeholders to responsibly deliver scalable solutions that translate business needs into data‑driven decisions.
• Develop and manage project plans, timelines, and budgets.
• Communicate complex ideas simply and persuasively to stakeholders.

Who you are

• A degree in Business, Finance, or a related field.
• At least 5 years of experience in business transformation, management consulting, or a related field.
• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast‑paced environment and adapt to changing priorities.
• Strong leadership and project management skills.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Our Commitments

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

About OCBC

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.