Business System Analyst

Jabil; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global manufacturing services provider in Penang is seeking a versatile IT professional to manage site-level software solutions. The role includes project management, ensuring software uptime, and supporting compliance activities. Ideal candidates possess strong ERP knowledge and excellent communication skills, with the responsibility of coordinating cross-functional teams and managing system implementations.

Qualifications

• Sound knowledge in ERP and MRP tools.
• Excellent analytical, written, and oral communication skills.
• Team oriented and able to self-direct multiple projects.

Responsibilities

• Play the roles of project manager, business system analyst, and software quality engineer.
• Provide IT guidance to meet operational needs.
• Coordinate new systems testing and approval for implementation.

Skills

Enterprise Resource Planning tools

Material Resource Planning tools

Relational Database systems

Analytical skills

Communication skills

Project management

Job description

Job Summary

• Play the roles of project manager, business system analyst & software quality engineer, for site level software solution projects, following Jabil procedures & processes.
• Provide services to maintain software solutions uptime delivered by site IT, regional IT & global IT, following Jabil procedures & processes.
• Support compliance related activities, including but not limited to audit, documentations, inspections & etc., from the aspect of supported software solutions, to ensure Jabil is meeting all the regulations & standards, required to conduct our business.
• Provide general IT guidance to meet operations needs to conduct our business, following Jabil procedures & processes.
• Provide shadowing of management responsibilities for IT Functional Manager or delegate, following Jabil procedures & processes.

Job Description

1. Co-develop business/operation processes and provide process evaluation and justification report to IT Manager.
2. Evaluating and analyzing computerize systems request for both new and existing computer system. Provide business impact analysis to core project team and IT Manager.
3. Develop new system analysis report for justification. Details requirements and new systems' specification and flowchart.
4. Co-develop test data, method and procedure for new systems testing. Document test result, evaluate and benchmark with implementation data.
5. Coordinate new systems testing and give approval to systems implementation.
6. Develop system implementation plan by define timelines, resources, budgets and activities.
7. Liaise with corporate development team to define priority, resource availability and standard of implementation.
8. Attend available trainings to learn about new & existing software solutions to maintain. Share knowledge gained to peers to work collectively to maintain uptime, following Jabil procedures & processes, to align to Jabil goals & strategies. Coordinate the activities of proliferation & adoption for software solutions, to or from other Jabil sites.
9. Continue to work cross functional teams to ensure compliance related activities, from the aspect of supported software solutions, are executed timely, correctly & completely.
10. Serve as an IT representative of the IT Functional Manager to provide general IT guidance to operations members, when approached.
11. Contribute to establishing IT related procedures & standards, to align to Jabil goals & strategies.
12. Contribute to delivering services that is with quality built in and meeting customer/operation expectations.
13. Perform any other duties as assigned.

Requirement

1. Possess sound knowledge in Enterprise Resource Planning tools, Material Resource Planning tools, Relational Database systems, systems development cycle methodology.
2. Excellent analytical, written, and oral communication skills with the ability to train others are required.
3. Team oriented with the ability to self-direct, prioritize projects and able to focus on the multiple projects
4. Strong organizational skills.
5. Strong customer skills.
6. Strong project management and planning skills including the ability to accurately. forecast deadline and meet them.
7. "Forward Thinker" - Ability to present new ideas to both site and global teams