Business Support, Intern

JLL; Selangor; On-site; MYR 17,000 - 28,000; Full time

Job summary

Join JLL's Facilities Management internship in Petaling Jaya, Malaysia, to gain hands-on experience in corporate workplace operations and integrated facility management systems.

You will work on everyday operations, vendor coordination, and data management while supporting sustainability reporting in a professional real estate environment.

Qualifications

• Currently pursuing Bachelor's degree or Diploma in Facilities Management, Real Estate Management, Building Services Engineering, Civil/Mechanical Engineering, Business Administration, or related field.
• Basic understanding of facilities operations and workplace management concepts.
• Willingness to learn and support a global real estate environment.

Responsibilities

• Conduct daily site inspections of workspaces, meeting rooms and common areas to ensure quality standards.
• Monitor facility helpdesk system (CAFM/CMMS) and coordinate resolution of maintenance requests.
• Support workspace readiness for meetings, events, and daily operations.
• Assist with safety audits and compliance checks.
• Coordinate third-party service providers during scheduled maintenance activities (HVAC, cleaning, pest control).
• Verify completed work against service agreements and document variances.
• Maintain vendor schedules, contact databases, and service records.
• Update asset inventories and equipment maintenance records in facility management systems.
• Track monthly utility consumption data to support sustainability reporting.
• Organize compliance documentation including safety records, permits, and inspection reports.
• Prepare basic facility performance reports and presentations.

Skills

Excel

Attention to detail

Communication

Stakeholder management

Facilities operations

Education

Bachelor's or Diploma in Facilities Management, Real Estate Management, Building Services Engineering, Civil/Mechanical Engineering, Business Administration

Tools

CAFM / CMMS

Helpdesk systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibility

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role

Join our Facilities Management team to gain hands-on experience in corporate workplace operations, vendor coordination, and integrated facility management systems. This internship offers practical exposure to real estate management in a professional environment.

Workplace Operations & Compliance

• Conduct daily site inspections of workspaces, meeting rooms, and common areas to ensure quality standards
• Monitor facility helpdesk system (CAFM/CMMS) and coordinate resolution of maintenance requests
• Support workspace readiness for meetings, events, and daily operations
• Assist with safety audits and compliance checks

Vendor & Contractor Coordination

• Coordinate third-party service providers during scheduled maintenance activities (HVAC, cleaning, pest control)
• Verify completed work against service agreements and document any variances
• Maintain vendor schedules, contact databases, and service records

Data Management & Reporting

• Update asset inventories and equipment maintenance records in facility management systems
• Track monthly utility consumption data to support sustainability reporting
• Organize compliance documentation including safety records, permits, and inspection reports
• Prepare basic facility performance reports and presentations

Education

• Currently pursuing Bachelor's degree or Diploma in Facilities Management, Real Estate Management, Building Services Engineering, Civil/Mechanical Engineering, Business Administration, or related field

Skills & Competencies

• Proficient in Microsoft Office Suite, particularly Excel for data analysis and reporting
• Strong attention to detail with excellent organizational abilities
• Clear written and verbal communication skills
• Ability to interact professionally with diverse stakeholders including tenants, contractors, and internal teams
• Proactive learner with interest in facility operations and corporate real estate

Preferred

• Familiarity with CAFM systems or helpdesk ticketing platforms
• Previous coursework or internship experience in property or facility management

What You'll Gain

• Practical experience with Integrated Facilities Management (IFM) frameworks
• Exposure to CAFM systems and asset lifecycle management
• Understanding of corporate real estate operations and workplace strategy
• Professional development in a global real estate environment

Location:

On-site -Petaling Jaya, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.