Business Program Manager - Fintech Lending Platform | Kuala Lumpur, MY

Thakral One Pte Ltd; Kuala Lumpur; Remote; MYR 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Business Program Manager for a high-impact fintech lending platform implementation in Indonesia. The role focuses on defining operational models and ensuring smooth cross-functional collaboration. Ideal candidates will have deep experience in lending operations and program management, preferably with regional experience in Southeast Asia.

Qualifications

• Minimum 10 years' experience in project or program management.
• Proven experience in fintech or lending operations.
• Deep knowledge of the end-to-end lending lifecycle.

Responsibilities

• Lead end-to-end business program management for fintech lending platform.
• Define and drive Target Operating Models and Standard Operating Procedures.
• Act as bridge between business users and technical teams.

Skills

Project Management

Fintech Knowledge

Lending Operations

Stakeholder Engagement

Change Management

Job description

Business Program Manager - Fintech Lending Platform

Business Program Manager - Fintech Lending Platform

Thakral One Pte Ltd Kuala Lumpur, Malaysia Apply now Posted 32 minutes ago Permanent Competitive

Business Program Manager - Fintech Lending Platform

Thakral One Pte Ltd Kuala Lumpur, Malaysia Apply now

Role

Business Program Manager - Fintech Lending Platform

About the Role

Thakral One is seeking a Business Program Manager to lead the business-side delivery of a high-impact fintech lending platform implementation for a client in Indonesia. The role will focus on defining target operating models (TOM), setting up standard operating procedures (SOPs), and orchestrating cross-functional alignment between technical and business teams.
This is not a technical PM role-we're looking for someone with deep experience in lending operations, fintech or digital banking, and strong exposure to platform-driven change.

Key Responsibilities

• Lead the end-to-end business program management for the implementation of a fintech lending platform.
• Define and drive the Target Operating Model (TOM) and Standard Operating Procedures (SOPs) in alignment with business and regulatory needs.
• Work closely with internal and external stakeholders across product, operations, compliance, and technology teams to ensure smooth execution.
• Act as the key bridge between business users and the technical implementation teams to ensure alignment of deliverables and requirements.
• Oversee change management and ensure readiness of business teams to adopt the new platform.
• Facilitate workshops, define milestones, manage issues/risks, and track overall business delivery.
• Provide input into long-term operational support (BAU) strategies post-implementation.

Qualifications & Experience

• Minimum 10 years' experience in project or program management, with at least 5 years in fintech or lending operations.
• Proven experience defining SOPs, TOMs, and business process frameworks within financial services or digital banking.
• Deep knowledge of the end-to-end lending lifecycle, from origination to collections.
• Exceptional ability to engage with business executives, product owners, and technical teams to drive alignment and outcomes.
• Demonstrated experience working on platform implementation or large-scale business transformations.
• Regional experience (SEA, Indonesia) is a strong plus.
• Willingness to travel occasionally to Indonesia as needed.

Other Relevant Details

• Work Set-Up: Remote / Hybrid (with occasional travel as needed), Asia only
• Job Type: Contract (6-12 months), extendible

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technolog...

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