Business Operations Specialist (Hybrid Working)

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

• Conduct comprehensivecompetitor analysis, including market trends, pricing strategies and product offerings
• Analyzeinternal sales performance and service metricsto identify strengths, gaps, and areas for improvement
• Develop actionableinsights and recommendationsto optimize sales strategies and customer service processes, including tracking progress and outcomes
• Collaborate closely with sales and service teams to enhance market positioning and competitive advantage
• Monitor industry developments and emerging trends that impact the business
• Prepare detailed reports and presentations for management, providing data-driven insights and recommendations
• Support decision-making by leveraging data analytics

• 1-3 years working experience is preferred
• Experience in market research, competitive analysis, or sales analytics is preferred
• Strong analytical skills with the ability to interpret complex data and translate findings into actionable strategies.
• Proficient in Excel and possess excellent communication and presentation skills.
• Ability to work cross-functionally and influence decision-making.
• Strong problem-solving skills and attention to detail.

Desired Values

• You are astrong believer of changeand personal growth
• You agree thatTeamworkmakes the dream work
• Youvalue honest and direct feedback

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.