Business Operations Executive

About the Role:

As a Business Operations Executive at Orangeleaf Consulting, you will play a critical role in ensuring the smooth functioning of the organization's operations and the coordination of operational tasks to meet the company's goals and directives efficiently.

Responsibilities:

1. Manage & coordinate operational activities to ensure smooth business operations, including but not limited to:

• Develop and implement standard operating procedures to optimise company workflows and processes.
• Collaborate cross-functionally with teams to align on the operational processes and ensure effective coordination.
• Monitor and analyze operational processes to identify areas of improvement.
• Identify situational gaps and develop contingency plans to mitigate such situations.
• Assist in planning, ideating & implementation of special projects that may involve the integration of different operational functions.
• Assist coordination of company-wide activities such as Town Halls, management briefings, and other related events.

• Quotations & Invoices.
• Contractual agreements and work orders.

• Collaborating with the technical development team in assessing client requirements.
• Coordinate & arrange proposal preparations and presentations.
• Collaborating with the sales team to develop effective strategies & approaches applicable to a diverse range of industries & regions.
• Manage client accounts and monitor client satisfaction to drive long-term relationship retention.
• Assist with managing strategic partnership relations.

Requirements:

• Bachelor's degree at minimum, preferably in Business Administration, Management, or a related field.
• Between 2 to 5 years of experience in Business Process Management, Operations Coordination, or Operations Management.
• Business process management or process modelling certifications are an added advantage.
• Strong sense of responsibility and ownership.
• Strong analytical & communication skills.
• Independent and punctual for any appointments.
• Excellent problem-solving & prioritization skills.
• Eager to learn and driven to succeed.
• Excellent English communication skills.
• Must be willing to travel overseas when required.