Business Navigation Leader, IKEA Damansara

IKEA; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

Join IKEA in Malaysia as a critical member of our store steering team. You will analyze performance metrics and support operations, ensuring long-term profitability. Ideal candidates have 1-3 years in retail, excel at data analysis, and possess strong communication skills. We offer benefits like discounts, flexible spending accounts, and a collaborative work environment.

Benefits

15% Employee Discount

Flexible Benefits

Maternity and Paternity Leave

Long Service Awards

Incentive Plan

Free Parking

Qualifications

• Minimum 1-3 years of experience in a retail market.
• Experience in data analysis and developing metrics.
• Fluent in English.

Responsibilities

• Provide insight to steer the store towards profitability.
• Manage cost development and gross margin management.
• Responsible for overall forecasting and monitoring.

Skills

Data Analysis

Problem Solving

Financial Analysis

Time Management

Communication

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• Provide store steering team with information, analysis, and expert insight to support, challenge, and steer the store towards growth, optimal performance, and sustained long-term profitability.
• Promote standardised dashboards and secure competence in the store to allow for analysis and understanding of performance and for making optimal decisions.
• Contribute to new ways of measuring and steering the business performance in an omnichannel environment, including productivity goals and productivity measurements to ensure performance.
• Have a full overview of store profit & loss and take responsibility for cost development and gross margin management, as well as for specific lines of the profit & loss, supporting Store and Country Business Navigation Manager in achieving a healthy profit & loss through key performance analysis and evaluation.
• Responsible for overall forecasting and monitoring, including the execution of working hours and staff cost structure, as well as budget, to ensure that set targets are met.
• Contribute with business navigation expertise in driving projects and business initiatives forward to secure the budget frame and healthy cost development.
• Develop and drive short-, mid-, and long-term resource planning, together with the HR manager to ensure cost efficiency.
• Conduct the necessary analysis, while securing a multi-dimensional view of the business, to evaluate retail performance with the customer in focus.
• Contribute with input and coordinate the financial business planning, budgeting, and follow-up for the assigned areas of responsibility to ensure goals are met.
• Responsible for commercial sales navigation on the sales floor to secure sustained profitability.
• Contribute with input and provide expertise to the store boards to enable performance.
  
  

Qualifications

• Minimum 1-3 years of experience in a retail market, preferably from store or country company level, with a good understanding of how the commercial and financial processes work.
• Minimum 1-3 years of experience of developing new ways of working and implementing proven solutions for efficiency purposes.
• Minimum 1-3 years of experience in data analysis, developing metrics and projections based on analysis results.
• Proven track record in delivering under time pressure.
• Computer/smart device literate, tech-savvy
• Fluent in English, both written and spoken
  
  

Additional Information

Important Note:

You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.

• If you can't access the link, please go to the original job posting at Smart Recruiter.
  
  

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

IKEA discounts

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

Flexi Benefits

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

Maternity and paternity leave

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.

Gifts

We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/

Work environment

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.

Incentive plan

All co-workers may earn an annual financial reward when we meet our shared business objectives.

Free Parking

All co-workers are given free parking.

Please apply by 08 August 2025.