Business Intelligence Analyst - ShopeeFood (Fresh Grads are welcome!)

Shopee; Kuala Lumpur; On-site; MYR 127,000 - 234,000; Full time

Job summary

A leading e-commerce platform is seeking a Driver Ops Excellence Specialist to enhance the efficiency of driver resources and optimize costs within its ShopeeFood business unit. The role involves data analysis and project management to drive operational excellence and support analytics initiatives.

Qualifications

• Bachelor’s degree in a related field.
• Strong skills in analytics and cost optimization.
• Experience leading analytics projects in supply and demand optimization.

Responsibilities

• Optimize driver resource allocation to align with business goals.
• Identify improvement opportunities based on data analysis.
• Manage projects related to operational process improvements.

Skills

Analytics

Cost Optimization

Budget Planning

Financial Analysis

Leadership

Project Management

Education

Bachelor's degree in Statistics

Bachelor's degree in Data Analytics

Job description

About The Team

The Budgeting and Planning team is a strategic unit looking into analyzing merchant performance in the ShopeeFood business and providing recommendations to tap into opportunities that may arise from the studies. As a member of the team, you are required to have a strong affinity for data, and project management and the ability to work independently to generate meaningful insights and actionable strategies in ShopeeFood.

Job Description

• The Driver Ops Excellence Specialist is responsible for optimizing driver resource allocation to align with business goals. This role involves strategic cost optimization through scheme modeling, budget planning, and data-driven decision-making. The ideal candidate will have strong supply planning skills, coupled with the ability to support and lead various analytics projects aimed at enhancing supply and demand efficiency.
• Being the key contact point between OpEx and driver operations team
• Identify improvement opportunities based on data analysis, and voice of driver analysis and bring back to external stakeholders for further product or campaign enhancements.
• Collaborate with the Driver operations team to align driver resources with budget and supply planning.
• Support and lead analytics projects focused on increasing supply and optimizing budget
• Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the driver team.
• Manage and oversee projects related to operational process improvements from initiation to completion.
• Address any driver shortages or overages by adjusting campaign plans or sourcing additional resources
  
  

Requirements

• Bachelor’s degree in Statistics, Data Analytics or a related field.
• Strong skills in analytics, cost optimization, budget planning, and financial analysis.
• Experience in supporting and leading analytics projects, particularly in supply and demand optimization.
• Excellent communication, leadership, and project management skills.