BUSINESS EVENT (MICE) OPERATIONS EXECUTIVE

Think Tank Inc.; Selayang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking a proactive Business Event (MICE) Operations Executive to support corporate event planning. This role involves coordinating logistics, managing suppliers, and ensuring high-quality event delivery. The ideal candidate will have at least 2 years of experience in the MICE industry, excellent communication skills, and proficiency in MS Excel.

Benefits

Competitive monthly salary with project-based incentives

Annual bonus

Medical claim coverage

EPF & SOCSO contributions

Opportunities for professional growth

Qualifications

• Minimum SPM or equivalent education.
• At least 2 years of experience in the event industry, particularly in MICE.
• Fluent in English with strong communication skills.

Responsibilities

• Coordinate with the Project Management Team and external vendors.
• Support client relationships throughout the event lifecycle.
• Manage logistics, setups, and execution of events.

Skills

Communication

Problem Solving

Attention to Detail

Teamwork

Adaptability

Education

SPM or equivalent education

Tools

MS Excel

MS Office

SketchUp

CVENT

CANVA

Job description

We are looking for a proactive and detail-oriented Business Event (MICE) Operations Executive to support the planning and delivery of corporate and business events. This role involves hands-on coordination of logistics, supplier management, and on-site support to ensure events run smoothly, efficiently, and to a high standard. You'll play a key part in bringing our events to life behind the scenes.

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Key Responsibilities

• Execute tasks as delegated by the Operation Manager, ensuring alignment with operational plans for business events.
• Assist in coordinating with the Project Management Team and external vendors to ensure timely, accurate, and high-quality deliverables.
• Support the management of client relationships alongside the Operation Manager and Project Management Team throughout the event lifecycle.
• Assist in managing vendor relationships and coordinating logistics, setups, and event execution.
• Provide feedback and updates to the Operation Manager regularly.
  
  

Required Qualifications

• Minimum SPM or equivalent education.
  
  

Experience Level

• At least 2 years of experience in the event industry, particularly in the MICE sector.
• Experience in event setup and overall event operations.
• Ability to communicate effectively with vendors and manage targeted deliverables.
  
  

Skills And Competencies

• Fluent in English (reading, writing, and speaking), with strong communication skills.
• Proficiency in MS Excel for managing operational tasks.
• Familiarity with MacOS and MS Office; knowledge of SketchUp, CVENT, and CANVA is an advantage.
• Excellent problem-solving skills, with the ability to address challenges quickly and effectively.
  
  

Personal Attributes

• Strong attention to detail.
• Highly adaptable to dynamic environments and project requirements.
• Self-disciplined and able to manage time effectively.
• Strong team player with a positive, collaborative mindset.
  
  

Working Hours And Environment

• Monday to Friday, 9:30 am to 6:30 pm.
• Occasional cross-state and overseas travel for event projects.
  
  

Compensation And Benefits

• Competitive monthly salary with project-based incentives.
• Annual bonus.
• Medical claim coverage.
• EPF & SOCSO contributions.
• Opportunities for professional growth through selected industry-relevant courses.
  
  

Team Structure

• The Business Event (MICE) Operation Executive will report to the Operation Manager or Project Directors and collaborate closely with the Project Management Team.
  
  

Career Development

• We provide opportunities for professional development through selected courses relevant to the MICE industry.
• There is an opportunity to grow into leadership roles, including the Operation Manager position, based on performance and professional development.
  
  

Success Metrics

• Success will be measured by the efficient execution of assigned tasks, meeting deadlines, and delivering high-quality event operations that support the overall project objectives
  
  

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-think-tank-productions-sdn-bhd-job-business-event-mice-operations-executive]