Business Development Manager (BPO/Services)

Talent Recruit; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading multinational client in the online trading and financial service industry is seeking a Business Development Manager based in Bangsar, Kuala Lumpur. This role focuses on acquiring new business, managing client accounts, generating revenue, and ensuring seamless service delivery in the staffing sector. Candidates should have over 5 years of relevant experience, strong negotiation skills, and the ability to work independently.

Qualifications

• 5+ years of experience in business development/account management in staffing or BFSI/Healthcare/IT/ITES.
• Strong understanding and network within BFSI or Healthcare or IT and related industries in Malaysia.
• Ability to work independently and manage sales pipelines effectively.

Responsibilities

• Identify, engage, and close new clients for staffing and IT services.
• Develop and expand relationships with existing clients to maximize business opportunities.
• Represent the company at industry events to enhance brand visibility.

Skills

Negotiation

Communication

Presentation

Education

Bachelors degree in Business, Sales, Marketing, or a related field

Job description

Business Development Manager (BPO/Services)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Business Development Manager (BPO/Services)

Company Background:

We are representing one of our multinational client, an award-winning leader in online trading and financial service industry, looking for Business Development Managerto be based in Bangsar, Kuala Lumpur.

Key Responsibilities:

• New Business Acquisition: Identify, engage, and close new clients for staffing and IT services
• Account Management: Develop and expand relationships with existing clients to maximize business opportunities
• Revenue Generation: Meet and exceed business targets by securing high-value staffing contracts
• Consultative Sales Approach: Understand client needs, propose tailored workforce solutions, and negotiate contracts
• Client Relationship Management: Build and maintain strong relationships with clients, acting as the main point of contact. Understand the client's needs, goals, and challenges.
• Market Research & Strategy: Analyse industry trends, competitor activities, and customer requirements to build market penetration strategies
• Collaboration: Work with internal teams (recruitment, operations, finance) to ensure seamless service delivery
• Networking & Brand Positioning: Represent the company at industry events, conferences, and networking forums to enhance brand visibility and generate leads

Job Requirements:

• Bachelors degree in Business, Sales, Marketing, or a related field
• 5+ years of experience in business development/account managementin staffing or BFSI/Healthcare/IT/ITES or related industries
• Strong understanding andnetwork within BFSI or Healthcare or IT and related industries in Malaysia
• Experience in contract staffing, body shopping, or outsourcing services
• Excellent negotiation, communication, and presentation skills
• Ability to work independently and manage sales pipelines effectively
• Willingness to travel within Malaysia as required
• Language: Bahasa Malaysia,English and Mandarin.

Interested candidate may send in your application online or email your updated resume [e-mail].

Only shortlisted candidates will be contacted.