Business Development Manager

Core Laboratories; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Core Laboratories is seeking a Business Development Manager to drive outside sales and build strong client relationships within an assigned territory. You will lead strategic planning, prospecting, and pipeline forecasting, and prepare tailored technical proposals for clients.

Role requires in-person client visits, coordination with internal teams on RFQ/RFP submissions and contracts, and accurate CRM record-keeping. Travel domestically and internationally may be required.

Qualifications

• Bachelor’s degree in a scientific or technical discipline or equivalent experience
• Minimum 3 years in upstream oil and gas exploration, development, or related analytical services with client-facing or technical sales experience preferred
• Valid driver’s license with clean record and travel willingness (domestic/international)

Responsibilities

• Build and maintain client relationships through in-person visits and proactive communication.
• Lead sales efforts in assigned territories, including strategic planning, prospecting, and pipeline forecasting.
• Create and deliver tailored technical proposals and quotations addressing client challenges.
• Support collections and maintain accurate sales records in CRM systems like Salesforce.
• Collaborate with Legal, HR, QHSE, Finance, and Operations for RFQ/RFP submissions and contract reviews.

Skills

Client relationship building

Consultative selling

Strategic planning

Pipeline forecasting

Cross-functional collaboration

Sales proposals

CRM / Salesforce

Microsoft Office / Excel

Communication skills

Time management

Education

Bachelor’s degree in a scientific or technical discipline

Tools

Salesforce

CRM platforms

Job description

The Business Development Manager is responsible for outside sales, focusing on building and maintaining strong client relationships within the assigned territory. This role involves regular in-person client visits, serving as the primary point of contact, and delivering tailored technical proposals that address client-specific challenges. The business development manager leads sales planning, prospecting, and pipeline forecasting, while also managing RFQ/RFP submissions and contract reviews in coordination with internal stakeholders. They are accountable for maintaining accurate sales records in Salesforce, supporting collections, and contributing to marketing and industry events. Success in this role requires strong relationship-building skills, a solutions-oriented mindset, and the ability to collaborate across departments to meet client needs and business objectives

Duties & Responsibilities

Client Relationship & Sales Leadership

• Build and maintain strong client relationships through regular in-person visits and proactive communication, serving as the primary point of contact for assigned clients.
• Lead sales efforts in assigned territories, including strategic planning, prospecting, project discovery, and pipeline forecasting.
• Create and deliver tailored technical proposals and quotations that address client-specific challenges and objectives.
• Support collections efforts and ensure accurate sales records in CRM platforms such as Salesforce.

Strategic Business Development & Market Expansion

• Develop and execute strategies to support business growth and operational excellence in alignment with organizational goals.
• Lead business development initiatives to expand the company’s presence across targeted regions and emerging markets.
• Conduct market assessments, monitor competitor activity, and share insights to inform sales strategy.
• Identify new market opportunities and develop business plans to capitalize on them.

Collaboration & Integration

• Collaborate with cross-functional teams (Legal, HR, QHSE, Finance, Operations) to support RFQ/RFP submissions, contract reviews, and business development objectives.
• Support the integration of new business lines and innovative solutions into the existing portfolio to enhance value offerings.
• Align regional strategies with global objectives to ensure sustained business success.

Consultative Support & Technical Guidance

• Provide consultative support during job planning, offering technical guidance and customized solutions.
• Stay current with industry trends and innovations through professional development and participation in industry organizations and events.

Operational Excellence & Marketing

• Support marketing efforts by coordinating trade shows and representing the company at key industry conferences.
• Manage multiple accounts and projects simultaneously while meeting deadlines and sales targets.
• Ensure compliance with work environment standards, including proper use of PPE and adherence to safety protocols.

Additional Duties

• Perform additional duties and special projects as assigned.

Qualifications

• Bachelor’s degree in a scientific or technical discipline (e.g., Geology, Chemistry, Physics, Engineering) is strongly preferred; equivalent combination of education and relevant industry experience will also be considered
• Minimum of three years of experience in upstream oil and gas exploration and development, core and/or fluid analysis, or related analytical services. Experience in a client-facing or technical sales capacity is strongly preferred.
• Valid driver’s license with a clean driving record.
• Valid passport and ability to travel domestically and internationally as required.

Knowledge, Skills & Attributes

• Proven ability to build and maintain strong client relationships through proactive communication and in-person engagement.
• Strong consultative skills with the ability to identify client needs and deliver tailored, solution-oriented proposals.
• Excellent interpersonal and communication skills, with the ability to present technical information clearly to clients and internal teams.
• Proficient in Microsoft Office (especially Excel) and CRM platforms such as Salesforce; able to quickly learn new tools and systems.
• Highly organized and detail-oriented, with strong documentation, reporting, and time management capabilities.
• Capable of managing multiple accounts and projects simultaneously while meeting deadlines and sales targets.
• Strong analytical and decision-making skills, with the ability to exercise sound judgment in dynamic environments.
• Comfortable working independently and collaboratively across departments such as Legal, Finance, and Operations.
• Proficient in basic and applied math, including percentages, ratios, and proportions, for use in pricing, quoting, and forecasting.
• Demonstrates initiative, professionalism, and a high level of accountability in a fast-paced, client-facing environment.
• Self-motivated, enthusiastic, and results-driven, with a strong sense of ownership and follow-through
• Previous experience in technical or consultative sales is preferred, particularly in laboratory, or service-based environments.

COMPETENCIES

• Business Acumen: interpret external trends, business context, strategy, and operations of the organization and analyze customer needs, and co-creates business strategy and operational solutions that create value and impact to achieve sustainable business results
• Strategic Thinking: contributes to the development and execution of business strategies aligned with customer needs and organizational goals.
• Stakeholder Engagement: builds strong relationships with clients, partners, and internal teams to support collaboration and long-term value.
• Operational Awareness: understands the organization’s structure, services, and systems to ensure alignment between business development activities and operational capabilities.
• Customer & Market Insight: analyses client requirements and market trends to identify opportunities and shape tailored, value-driven solutions.
• Sustainable Delivery: focuses on delivering solutions that provide long-term commercial value and support sustainable business growth.
• Execution Excellence: deliver impact through practical problem-solving, finding practical solutions to navigate and overcome obstacles; engagement with stakeholders, achieving shared goals using effective interpersonal skills; and purposeful execution, implements actionable and adaptive plans to achieve results.
• Data Literacy: analyze, interpret, and communicate operational data to derive actionable insights, inform decision-making, and operational improvements to achieve strategic business objectives.
• Digital Agility: utilize technology to enhance operational efficiency and prepare the organization to adopt digital practices.
• Leading Self: has a self-awareness of how actions are perceived and how to respond to feedback. Leading with empathy towards others and understanding the world from their point of view.

EQUAL EMPLOYMENT OPPORTUNITY

Core Lab is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship, national origin, age, genetic information, disability, protected veteran status, or other characteristics protected by law.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Combination of office-based work and client site visits, which may include commercial, office, or laboratory settings.
• Potential exposure to varying weather conditions and noise levels.
• Occasional exposure to chemicals or laboratory equipment, depending on the site.
• Proper personal protective equipment (PPE) will be provided and must be used as required.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.