Business Development Manager

Randstad (Schweiz) AG; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics provider is seeking a Business Developer to expand its customer base across Asia and North America. The role requires strong relationship-building skills and a deep understanding of market trends and shipping logistics. The ideal candidate will have over 5 years of relevant experience and a proven track record in the industry, ready to tackle challenges independently or as part of a team.

Qualifications

• Minimum 5 years of experience in the shipping industry.
• Familiar with Ocean/Air/LCL export and import under various terms.
• Able to build and maintain relationships with customers and vendors.

Responsibilities

• Develop logistics business through prospecting and cold calling.
• Establish long-term relationships with customers.
• Collaborate with teams for seamless service delivery.

Skills

Customer Relationship Management

Market Intelligence

Sales Strategy Development

Problem Solving

Job description

Our client is one of the leading logistics providers from Asia to North America , and its annual cargo volume has consistently put them in the top position for Transpacific Trade (USA)

Job Summary/Purpose

• Market Penetration :Develop the logistics business by identifying and securing new customers through proactive prospecting and cold calling.
• Relationship Building:Establish long-term business relationships with major customers through close interaction and excellent service.
• Customer Satisfaction:Handle customer feedback professionally, implementing corrective actions to maintain client satisfaction.
• Market Intelligence:Stay informed about market trends and competitor activities, providing valuable insights to management

KEY RESPONSIBILITIES

• Explore new opportunities by researching potential leads, meeting new customer and marketing sales call.
• Develop and implement effective sales strategies to secure new customers
• Build and maintain strong networks and with vendors (Forwarder & Forwarding) and Carriers.
• Collaborating with cross-functional teams to ensure seamless delivery of services to customers ( Team Work)
• Keep track of the latest market trends and development.
• Follow up with carriers and HQ for updated pricing, sailing schedules, charges, news, regulations and any changes.

KEY REQUIREMENTS

• Minimum of 5 years of experience in shipping industry;
• Familiar with and able to work on Ocean/Air/LCL export and import shipments under CIF, FOB, DDU,DDP and EXW terms;
• Familiar with and able to work on Transpacific trade including: base port & inland ports,
• all water services & IPI/RIPI routes, relevant regulation and filing requirements, destination
• matters such as customs clearance, door delivery and setting up DDP shipments;
• Have an existing clientele and capable of independently sourcing and expanding the new
• client base;
• Able to work independently or collaboratively with the team and related parties to secure deals and resolve issues; and
• Able to build and maintain strong networks and relationships with customers, vendors (forwarder & forwarding) and carriers

REMUNERATION

RM6,000 to RM8,500 basic salary + commission + allowances

Consultant in charge

• JACKIE WONG | [e-mail] | 012 689 0438