Business Development Manager

Tollgroup; Klang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development Manager to drive growth in the logistics sector. In this role, you will develop and implement business strategies, engage with clients to foster strong relationships, and collaborate with various internal teams to ensure exceptional service delivery. This position offers a chance to make a significant impact in a fast-paced environment while contributing to the success of a company with over 130 years of experience in logistics. Join a passionate team that values curiosity and innovation, and help shape the future of logistics.

Qualifications

• Experience as a Business Development Manager in Logistics or Freight Forwarding.
• Proven track record in field sales and customer relationship management.

Responsibilities

• Develop business strategies aligned with company goals.
• Build and maintain strong customer relationships for satisfaction and retention.
• Collaborate with internal teams for smooth service delivery.

Skills

Business Development

Sales Strategy

Customer Relationship Management

Logistics Knowledge

Field Sales Experience

English Proficiency

Job description

Business Development Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

The opportunity

• Build Business development strategy based on company business strategy.
• Understand company's BD target and build up sales business strategy and decide which sales part, sales activities to focus on.
• Expand business scale with customers, seek for new business, new customers in Logistics field to contribute to achieve total budget of revenue.
• Build and maintain strong relationships with customers to ensure customer satisfaction and retention and serve as the primary point of contact for client inquiries and issues.
• Work closely with internal teams (operations, customer service, finance) to ensure smooth service delivery to customers.
• Maintain accurate records of sales activities, customer interactions, and pipeline status.

What you’ll need to succeed

• Must have experience as BDM in Logistics or Freight Forwarding industry.
• Have experience in field sales and proven track records.
• Good command in English and able to build rapport with customers.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.