Business Development Executive

Oerlikon Balzers; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Balzers is seeking a Sales Support professional located in Johor. Your role will involve supporting the sales team, managing customer inquiries, and collaborating with various stakeholders to ensure seamless business operations. Candidates should possess a diploma or degree in Business Administration, along with 2-3 years of relevant experience. Proficiency in MS Excel and Access is essential for success in this position.

Qualifications

• 2-3 years of relevant work experience.
• Engineering background preferred.

Responsibilities

• Provide support to the Sales Team and maintain customer relationships.
• Handle phone sales inquiries and manage invoicing processes.
• Generate monthly sales reports and manage auto-pricing.

Skills

Proficiency in MS Excel

Proficiency in MS Access

Reliable

Team player

Problem-solving

Education

Diploma or Degree in Business Administration or related discipline

Job description

Duties & Responsibilities

1. Sales support : Provide support to the Sales Team, ensure business transaction closure from quotation, customer purchase orders, matching selling price with purchase order, and coordinate with customers and sales.
2. Maintain close customer relationships through prompt responses via telephone or other media.
3. Organise transportation with logistic delivery drivers/dispatch services (not courier).
4. Approve new customer records and maintain/update the customer database.
5. Handle phone sales inquiries and walk-in customers.
6. Generate monthly sales reports.
7. Handle pre- & post-sales activities such as telemarketing, identifying potential customers, promotion, filtering, cold calls, post-sales follow-up, and customer complaints coordination.
8. Manage auto-pricing in Weasy system.
9. Ensure all order prices are correctly updated within 24 hours.
10. Manage invoicing processes.

Customer AR regular follow-up

General Department Related Tasks

1. Responsible for stock inventory of brochures/flyers.
2. Support and coordinate exhibitions, events, etc.
3. Liaise with HQ, internal, and external parties on corporate communication issues.
4. Perform reception duties including greeting guests and handling phone calls.

Leadership & Influence

1. Communicate effectively in a team-oriented, positive, and proactive manner.
2. Share information within the sales team to maximize success.
3. Maintain a positive attitude and passion for problem-solving.
4. Develop strong business relationships with customers and colleagues.

Interface, Collaboration, Stakeholders

1. Collaborate with local, regional, and global technical and quality teams.
2. Work with internal sales and operations teams.

Required Education, Experience, Knowledge

1. Diploma or Degree in Business Administration or related discipline.
2. 2-3 years of relevant work experience.

Required Skills & Expertise

1. Proficiency in MS Excel and Access.
2. Reliable, accurate, team player, able to work independently with minimal supervision.
3. Engineering background is preferred.

Core Competencies

1. Action Oriented
2. Business Acumen
3. Drive for Results
4. Perspective
5. Managing Vision and Purpose
6. Strategic Agility

Interested candidates are invited to submit their applications through Jobstore.