Business Development Associate

Magnum 4D Berhad; Johor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic individual to oversee sales performance and enhance outlet operations. In this role, you will actively travel within your assigned territory, conducting assessments and generating data-driven insights to improve performance. You will implement strategic sales initiatives, ensuring high levels of customer service and compliance while fostering strong relationships with retail partners. This position offers a unique opportunity to contribute to impactful marketing campaigns and develop your skills in a fast-paced environment, making a significant difference in the company's success.

Qualifications

• At least 1 year of experience in sales or business performance management.
• Proficiency in Microsoft Office and data-driven analysis.

Responsibilities

• Monitor and report KPIs at store and operator level.
• Execute sales strategies and manage customer inquiries.

Skills

Sales Performance Management

Data Analysis

Communication Skills

Problem-Solving

Presentation Skills

Customer Service

Education

Bachelor's Degree or Equivalent

Tools

Microsoft Office Suite

Job description

RESPONSIBILITIES:

• Responsible for monitoring, maintaining & reporting territorial KPIs at store and operator level whilst developing a deep understanding of Sales Force and Sales Partners behaviours.
• To actively travel throughout an assigned territory to conduct regular assessments on outlets and operators.
• To actively generate data driven insights and collaborate with Sales Manager whilst providing recommendations to develop strategic plans to improve outlet performance.
• Responsible for executing store-level sales strategies such as Focus Groups, Hypothesis Testing, Incentive Programmes and Sales Training to meet established targets to support Company revenue and profit.
• Responsible for upholding high levels of customer service, product knowledge and compliance at stores as well as increasing in-store conversions and revenue per transaction.
• Responsible to serve inquiries, manage feedbacks by customers and to promptly resolve complaints in a smooth and professional manner.
• To build and maintain an amicable relationship with retail Store Partners and Operators.
• To support, manage and execute National and Local Marketing Campaigns and activities held by the company.
• To identify and submit relevant information to Bank Negara Malaysia Reports.

REQUIREMENTS:

• Preferably with at least one (1) year of experience in sales, business performance management or other related roles.
• Possess basic proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint)
• Ability to converse in other languages and dialects preferred
• Possess own transport.
• Able to frequently travel to assigned territory.
• Data-driven and analytical.
• Good communication & presentation skills.
• Good organisational skills with a problem-solving attitude