Business Continuity & Operational Resilience

HAVI; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work

Competitive salary

Professional growth

Inclusive environment

Job summary

HAVI TechHUB in Kuala Lumpur seeks a Business Continuity & Operational Resilience Specialist to own the end-to-end BCM/OR framework, ensuring uninterrupted operations across a multinational supply chain network.

You collaborate with IT, OT/warehouse ops, GRC, Cloud and vendors to run BIAs, refine DR plans, and lead crisis simulations, while aligning with ISO 22301 and EU NIS 2 requirements for resilience and security.

Qualifications

• 4+ years in Business Continuity Planning, Operational Resilience, Disaster Recovery, or IT Service Continuity in a multinational setting.
• Strong knowledge of ISO 22301 and ISO 27001 security/continuity domains.
• Experience mapping dependencies and designing DR failover plans.

Responsibilities

• Own end-to-end BCM and Operational Resilience framework design, execution, and improvement.
• Collaborate with IT infra, OT/warehouse ops, GRC, Cloud and vendor teams.
• Conduct BIAs, refine DR strategies, and run crisis simulations.
• Ensure compliance with ISO 22301 and EU NIS 2 regulations.

Skills

Business Continuity

Operational Resilience

Disaster Recovery

IT Service Continuity

ISO 22301

NIST SP 800-34

Crisis Management

Stakeholder Leadership

Bachelor's Degree (IT/Info Sec)

Education

Bachelor's degree

Job description

At HAVI, since 1974, we haven't just been in the business of supply chain; we’ve been in the business of reimagining connections between people and the products they love to create a better future.

Joining the TechHUB is an opportunity to be part of the transformation journey towards reimagining the future of Supply Chain Technology!

At HAVI TechHUB, You Get… THE WORK … the chance to embark on a groundbreaking startup journey set to transform global supply chain results. Here, you’ll have the opportunity to make your mark by innovating, creating and driving revolutionary projects that reshape the tech and supply chain world. As you steer the change needed for the company’s growth, your work will be purposeful, driving value and bringing smiles to everyday life.

THE PEOPLE … to work with a diverse mix of talent – an exceptional team of experts, trailblazers and problem solvers from around the globe. Together, you’ll seamlessly work across borders to achieve what you seem impossible.

THE ENVIRONMENT … to thrive in a supportive yet challenging environment where innovation to redefine what’s possible is our commitment. Experience a culture that encourages autonomy, flexibility and empowerment, and embrace a collaborative mindset that prioritizes teamwork and experimentation – essential for shaping the future of Supply Chain Technology!

About The Role

We are looking for a Business Continuity & Operational Resilience Specialist to join our TechHUB in Kuala Lumpur! As HAVI operates an extensive global supply chain, logistics network, and multi-cloud environment, maintaining uninterrupted operations and ensuring rapid recovery from major disruptions, cyber incidents, or physical threats is mission critical. Reporting directly to the CISO, you will own the end-to-end design, execution, and continuous improvement of HAVI’s Business Continuity Management (BCM) and Operational Resilience framework. You will collaborate closely with IT infrastructure, OT/warehouse operations, GRC, Cloud, and vendor management teams to conduct Business Impact Analyses (BIA), refine Disaster Recovery (DR) strategies, run crisis simulation exercises, and ensure strict compliance with international standards (ISO 22301) and regulatory mandates (EU NIS 2).

The Skills

• Experience: 4+ years of dedicated experience in Business Continuity Planning, Operational Resilience, Disaster Recovery, or IT Service Continuity within a multinational corporate environment.
• Standards & Frameworks: Deep practical knowledge of ISO 22301 (BCMS), ISO 27001 (Security & Continuity domains), NIST SP 800-34, and regulatory frameworks such as EU NIS 2.
• BIA & DR Mastery: Proven expertise in facilitating end-to-end Business Impact Analyses, mapping complex application/infrastructure dependencies, and designing technical DR failover plans.
• Crisis Management & Exercise Execution: Demonstrated track record of designing and leading realistic crisis simulation exercises and table‑top drills for operational and executive teams.
• Communication & Stakeholder Leadership: Exceptional communication skills with the ability to influence cross-functional leaders across IT, operations, supply chain, and executive management.
• Education: Bachelor's degree in information security, Business Continuity, Information Technology, Risk Management, or equivalent practical experience.

Preferred Qualifications

• Certifications: Certified Business Continuity Professional (CBCP), ISO 22301 Lead Implementer/Auditor, Member of the Business Continuity Institute (MBCI), or Certified Information Systems Auditor (CISA).
• Supply Chain & OT Experience: Experience managing operational resilience within global logistics, supply chain, manufacturing, or distribution environments.
• Cyber Resilience Integration: Familiarity with ransomware recovery scenarios, immutable backup governance, and integrating cyber incident response into broader enterprise BCP frameworks.

The Benefits

• The People! The Work! The Environment!
• Competitive Salary: we offer a salary that reflects your experience, and expertise
• Work-Life Balance: Hybrid Working — 3 days in office, 2 days from home
• Professional Growth: access to ongoing training.
• Inclusive Environment: we prioritize diversity and inclusion, ensuring everyone feels welcome and valued.

In return, HAVI TechHUB asks…

BE ADAPTABLE… and swifty adjust to new challenges, diverse mindsets and disruptive approaches as you navigate the ever‑evolving supply chain technology landscape.

BE A SOLUTION SEEKER… and embrace challenges creatively, think critically and drive positive change in supply chain technology.

BE DRIVEN… and demonstrate initiative and accountability in pursuing innovative solutions and strategies to shape the future of supply chain technology.

Equal Opportunity Employer: HAVI TechHUB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.