Business Channels - Executive, Community Deposit Specialist | Alor Star, MY

Hong Leong Bank; Alor Setar; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in financial services is seeking a motivated Business Channels Executive to drive client acquisition and enhance customer experience. This role involves generating leads, developing sales proposals, and maintaining strong client relationships. Join a forward-thinking organization that values diversity and innovation, offering a dynamic environment for career growth. If you're passionate about making a difference and excel in a sales-driven role, this is your opportunity to thrive and contribute to a customer-centric culture.

Qualifications

• Proven experience in sales and client management.
• Ability to develop customized sales proposals.

Responsibilities

• Generate leads and develop client referrals to achieve sales goals.
• Conduct market research and monitor competitors.

Skills

Sales Negotiation

Customer Relationship Management

Market Research

Lead Generation

Sales Pipeline Management

Education

Bachelor's Degree in Business or related field

Job description

Business Channels - Executive, Community Deposit Specialist

If you are looking to excel and make a difference, take a closer look at us...

1. Generate and qualify leads from internal and external lists to achieve acquisition goals
2. Source and develop client referrals to achieve acquisition goals
3. Develop sales proposals and customize them for each client
4. Schedule sales activities to ensure a healthy sales pipeline
5. Make sales calls to potential and existing clients
6. Negotiate effectively with clients
7. Conduct briefings and training sessions for clients
8. Respond to sales inquiries and concerns via phone, electronic communication, or in person
9. Ensure customer satisfaction and maintain good client relationships
10. Follow up on sales activities to close deals and open accounts promptly
11. Monitor and report on sales activities for management review
12. Conduct market research and surveys
13. Participate in sales events and roadshows where applicable
14. Monitor competitors, market conditions, and product development
15. Ensure compliance with guidelines and regulations in all tasks
16. Collaborate with other departments to create a unified customer experience
17. Create an achievement-oriented work environment
18. Prioritize the long-term interests of ETC customers over short-term gains
19. Continuously work to improve business, build brand awareness, and enhance customer experience
20. Ensure timely delivery of all sales proposals within scope

About Hong Leong Bank

We are a leading financial institution in Malaysia with a century of entrepreneurial heritage. Our comprehensive financial services are guided by a Digital-at-the-Core ethos, earning us recognition for innovation in making banking simpler and more effortless. Our offerings span across Malaysia and are expanding regionally in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We value diversity, inclusion, and merit, aiming to infuse diverse thinking and skills into our organization. Candidates are assessed based on merit and potential, aligning with our mission to attract the best talent. We are digitizing the employee journey to support lifelong learning, career growth, and internal talent development.

Realize your full potential at Hong Leong Bank by applying now.

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