Business Analyst (With Salesforce Experience)

Avepoint; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

AvePoint is looking for a Business Analyst to join their Client Services division in Kuala Lumpur. The role involves analyzing business processes, gathering requirements, and collaborating with stakeholders to create impactful software solutions. Ideal candidates will have a strong background in relevant fields and must be proficient in Salesforce. Join a team that values agility, passion, and teamwork while making a difference for clients.

Qualifications

• Background in relevant fields (Information Systems, Computer Science, Engineering).
• Professional experience in implementing at least 1 OutSystems full project lifecycle.
• Experience mentoring junior associates is a plus.

Responsibilities

• Eliciting and documenting requirements for software development projects.
• Analyzing requirements to create deliverables like BRDs and use cases.
• Collaborating with stakeholders to establish functional requirements.

Skills

Agility

Passion

Teamwork

Requirements gathering

Documentation

Analytical skills

Project management

Communication

Interpersonal skills

Education

Degree in Information Systems, Computer Science, or Engineering

Tools

MS Office Suite

Salesforce

OutSystems

Microsoft SharePoint/Dynamics CRM

Job description

Overview

Are you passionate about analyzing business processes and developing impactful solutions? AvePoint is seeking aBusiness Analyst with experience in Salesforceto join our Client Services division and help drive enterprise software solution projects.

What will you be doing?

As a Business Analyst at AvePoint, you will work closely with stakeholders to analyze business needs and translate them into actionable requirements. Your contributions will guide the design and development of innovative solutions that meet client objectives.

Your responsibilities will include:

• Eliciting and documenting requirements for software development projects.
• Analyzing and evaluating gathered requirements to create deliverables, such as Business Requirements Documents (BRDs), use cases, GUI designs, and interface specifications.
• Translating technical information into business language for better understanding among technical and non-technical stakeholders.
• Collaborating with external and internal stakeholders to analyze information needs and functional requirements.
• Working with developers and subject matter experts to establish technical vision and balance usability with performance needs.
• Supporting project managers in planning deliverables, scope, schedule, and other aspects of the project lifecycle.

OK, I’m interested… is this the job for me?

We’re looking for individuals who valueagility, passion, and teamworkand are eager to bring fresh ideas to the table. This is your chance to grow, learn, and make a difference for our customers, partners, and team!

To succeed in this role, you’ll need:

• A background in relevant fields (e.g., Information Systems, Computer Science, Engineering etc.).
• Experience working with and analyzing complex business processes, software development requirements, and taxonomies.
• Strong skills in requirements gathering, documentation, and analysis.
• Knowledge of producing As-Is and To-Be documentation.
• Excellent analytical and project management skills, with the ability to interpret business needs and translate them into actionable requirements.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Strong communication and interpersonal skills to interact effectively with diverse stakeholders.
• Professional experience in implementing at least 1OutSystemsfull project lifecycle.
• Familiarity with Microsoft SharePoint/Dynamics CRM and client/server architectures is a plus.
• Experience mentoring junior associates is an added advantage.
  Why AvePoint?

  Check out ourcareers blogto learn more about our people, culture, and workplace!

  AvePoint is an equal-opportunity employer that values diversity. We are committed to creating an inclusive environment where everyone can thrive.

  Ready to make your mark? Apply now and shape your future with AvePoint!

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