Business Analyst Manager (FMCG)

Randstad Malaysia; Shah Alam; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading company in the beverage sector is seeking a Sales Administration Manager to oversee commercial administration processes. This role involves leading a team, ensuring compliance, and driving system improvements. The ideal candidate will have strong leadership skills and experience in FMCG distribution. If you're looking for a challenging opportunity in a dynamic environment, apply today!

Qualifications

• Familiarity with FMCG distribution operations and channel segmentation.
• Ability to manage multiple systems and implement process improvements.

Responsibilities

• Lead the full sales administration process from order management to trade spend validation.
• Coordinate and validate monthly and quarterly KPI submissions from sales teams.
• Supervise a team of 6-7 sales administrators across different regions.

Skills

Leadership

Cross-departmental coordination

Process improvement

Education

Associate Degree/Diploma

Tools

Excel

EPICOR

Job description

about the company
Randstad is supporting a market-leading player within the beverage sector of the FMCG industry. This company has built a strong presence through its flagship brand, widely recognized as one of the best brands in Malaysia.

about the job
This role reports directly to the Sales Director and leads a team of 6-7 members. It plays a key role in overseeing end-to-end commercial administration across General Trade (GT), Modern Trade (MT), and PKCVS channels. The role ensures accuracy, compliance, and efficiency in sales processes, manages a multi-regional team, and collaborates cross-functionally with sales, marketing, finance, and supply chain.

Job Responsibilities:

• Sales Administration & Trade Spend Governance: Lead the full sales administration process from order management to trade spend validation across GT, MT, and PKCVS channels.
• KPI Incentive Program Oversight: Coordinate and validate monthly and quarterly KPI submissions from sales teams and exclusives, ensuring alignment with performance metrics and incentive eligibility.
• Team Leadership & People Management: Supervise a team of 6-7 sales administrators across different regions and portfolios. Delegate responsibilities and monitor SLA fulfillment and reporting accuracy.
• System & Process Improvement: Drive enhancements in order management systems and approval workflows. Coordinate IT access control, system updates, and internal training for new implementations.

Job Requirements:

• Familiarity with FMCG distribution operations and channel segmentation
• Strong leadership and cross-departmental coordination skills
• Ability to manage multiple systems and implement process improvements
• Proficiency in Excel, EPICOR systems, and commercial documentation

If this role excites you and you are seeking a new opportunity, click on "apply" to submit your application today.

Experience:

7 years

Skills:

No additional skills required

Qualifications:

No additional qualifications required

Education:

Associate Degree/Diploma