Business Analyst II

Zebra Technologies; Penang; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Summer Flex Fridays

Focus Fridays

Well-being day

Job summary

Zebra Technologies is seeking a Business Analyst in Penang to translate business needs into analytical requirements and develop dashboards using SQL and BI tools. You will collaborate with stakeholders to deliver data-driven insights that guide decisions across teams.

You'll work in a hybrid environment, blending data analysis with business acumen, and contribute to reports, KPIs, and governance while growing your skills on modern BI platforms.

Qualifications

• Bachelor's degree; or 6+ years of relevant experience with dashboards and analytics.
• 2+ years of experience in analytics or BI.
• Ability to translate business needs into analytical requirements.
• Proficiency in Excel and PowerPoint; basic SQL knowledge.
• Strong analytical thinking and stakeholder management.

Responsibilities

• Design reports using data from multiple systems to specifications.
• Generate recommendations from data to address moderately complex problems.
• Identify trends and patterns in datasets to inform decisions.
• Design and develop analytical solutions across multiple systems.
• Develop dashboards and models using data visualization platforms.
• Communicate findings to stakeholders and support governance.

Skills

Analytical mindset

Stakeholder management

SQL queries

Data visualization

Communication to non-technical

Public speaking

Problem solving

Dashboard development

Education

Bachelor's Degree

6+ years experience in lieu of degree

Tools

SQL

Power BI

Excel

PowerPoint

BI dashboards

Job description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Business analysts act as advisors to the business and support sound decision making through the use of data driven insights, coupled with strong business acumen. They work with stakeholders to understand business challenges, design queries and reports to understand root cause, and advise and consult with leadership to implement solutions.

Essential Duties and Responsibilities:

• Working directly with business stakeholders, designs a limited variety of moderately complex reports using data from one or multiple systems to specifications. Delivers report in format to aid business stakeholder interpretation (pivot tables, graphs, etc.)
• Uses data methodologies and business acumen to generate recommendations to moderately complex problems to review with supervisor / senior analyst
• Identifies and interprets trends and patterns in datasets to locate influences
• Designs and develops analytical solutions across multiple systems
• Demonstrates intermediate knowledge of KPIs, team roles, and business processes in assigned area
• Demonstrates understanding of systems architecture and data flow in assigned functional organization
• Works with data transformation tools to design new datasets for BI models of moderate complexity
• Creates and optimizes queries and data transformations using cloud data warehouse solutions / data transformation tools
• Develops dashboards and models using data visualization platforms
• Communicate findings and recommendations to stakeholders
• Troubleshoots effectively and identifies and implements process improvements
• Maintains data quality and governance is assigned systems
• Works independently with limited supervision

Key Skills and Competencies:

• Can synthesize complex data into themes, stories and recommendations
• Some systems knowledge in assigned functional area
• Beginner Microsoft Excel and PowerPoint skills
• Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
• Beginner presentation skills required. Some formal training in public speaking / presentation skills preferred
• Strong analytical mindset / capability
• Experience translating business needs into actionable insights
• Stakeholder management skills
• Ability to communicate complex data to non-technical audiences
• Strong critical thinking and problem solving skills
• Experience developing new dashboards and data models in data visualization platforms
• Experience creating and modifying data transformationsCan write / optimize SQL queries

Minimum Education or Equivalent:

• Bachelors Degree. In lieu of a degree, candidates with 6+ years of relevant experience and a demonstrated progression of responsibilities will be considered if they have experience translating business needs into analytical requirements and proficiency in developing dashboards and data models in data visualization platforms.

Minimum Work Experience:

• 2+ years of experience

Work Environment:

Hybrid

Safety Sensitive Role:

No

Travel:

Up to 10%

Personal Protective Equipment (PPE):

No

Must be able to see color:

No

Physical Demands:

• Sedentary work that primarily involves sitting or standing

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.