Business Analyst, ePension (HK Support)

iFAST Global Hub AI; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia is looking for a Business Analyst to enhance its fintech capabilities using advanced AI technologies. This role involves coordinating testing, analyzing business requirements, and improving system performance. If you excel in a dynamic environment and have strong analytical skills, join a team dedicated to driving operational efficiency and delivering quality IT solutions.

Benefits

Employee Share Options

Competitive salary packages

Comprehensive insurance coverage

Monthly sports allowance

Training opportunities for continuous learning

21 days of annual leave

Qualifications

• Bachelor's degree in a relevant field required.
• Experience in Agile/Scrum preferred.
• Hands-on experience in manual software testing.

Responsibilities

• Analyze business objectives and translate them into user specifications.
• Develop and execute test plans for software applications.
• Collaborate with cross-functional teams throughout the SDLC.

Skills

Software QA methodologies

Agile/Scrum environment

Manual testing

Interpersonal skills

Multi-tasking

Communication in English and Mandarin/Cantonese

Education

Bachelor's degree in Computer Science or related field

Job description

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Understand business objectives and rationales behind high-level business features, analyze and translate them into detailed user specifications of projects.

Coordinate with users in the integration and testing of new enhancements and bug fixes.

Prepare functional requirement document and change request.

Develop and execute test plans and test cases for software applications and IT systems.

Identify and document software defects and issues.

Work closely with the development team to resolve issues and improve system performance.

Conduct manual testing when required.

Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle (SDLC).

Participate in the design and implementation of testing processes and procedures.

Maintain and update testing documentation.

Act as the key interface between the IT application team, relevant departments, and external vendors;

Requirements:

Bachelor's degree in Computer Science, IT, Business Information Systems, or related field.

Experience working in an Agile/Scrum software development environment a plus.

Strong understanding of software QA methodologies, tools, and processes.

Hands-on experience in manual software testing.

Passionate about supporting the development of IT systems and applications.

Strong interpersonal skills and ability to work in a team.

Ability to multi-task and manage in a fast-paced, dynamic environment.

Excellent command of spoken and written English and Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking internal or external parties.

Willing to work during local Public Holiday.

Candidates with more experience will be considered for the position of Senior Executive, Business Analyst.

Perks and Benefits:

• Employee Share Options / Performance Shares : The company introduced the Share Options / Performance Shares Plan to recognize employees' contributions and achievements in the growth of the company.
• Investment : 0% sales charge for unit trust & 50% staff rebate on front end charges for stocks and ETFs * if you invest through our platform.
• Snacks & Beverages : Enjoy a variety of snacks and drinks from vending machines, including fresh-brewed espresso, Americano, and more from the coffee machine. Additionally, we have a weekly Breakfast Day and Fruits Day !
• Relaxation : Access to a relaxation room equipped with massage chairs at all times to help you relieve tiredness and stress.
• Yearly Activities : Participation in outdoor activities, celebrations during festive seasons, and more exciting events!
• Remuneration Package : Competitive salary packages that are well above market rates for those with the right potential.
• Annual Salary Review and Yearly Bonus : Both processes will be conducted depending on the company's performance and individual work performance.
• Coverage : Comprehensive insurance along with Medical, Dental & Optical coverage.
• Allowances : Monthly sports allowance, Enjoy yearly department gatherings, and welcome lunches for new staffs.
• Training : Benefit from free external and internal training providers, ensuring continuous learning and development.
• Annual Leave : Entitlement to 21 days of annual leave.

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Your application will include the following questions:

How many years' experience do you have as a business analyst? Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following languages are you fluent in? Are you available to work public holidays?

iFAST Global Hub.ai, formerly known as iFAST Service Centre, initially served as a regional service centre in Malaysia, offering call services, IT application development, and operational support to the Group. Evolving into a global digital hub for the entire iFAST Group, iFAST Global Hub.ai now plays a central role in most of the Group’s business functions.

The new digital hub will be focused on utilising advanced technology, particularly Artificial Intelligence (AI), to enhance the Group’s fintech capabilities, bolster its operational efficiency, optimise workflows, and promote scalability.

iFAST Global Hub.ai, formerly known as iFAST Service Centre, initially served as a regional service centre in Malaysia, offering call services, IT application development, and operational support to the Group. Evolving into a global digital hub for the entire iFAST Group, iFAST Global Hub.ai now plays a central role in most of the Group’s business functions.

The new digital hub will be focused on utilising advanced technology, particularly Artificial Intelligence (AI), to enhance the Group’s fintech capabilities, bolster its operational efficiency, optimise workflows, and promote scalability.

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Perks and benefits Employee Share Options / Performance Shares Bonus Annual Salary Review

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