Business Analyst (Asst Manager) (24 months contract)

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Zurich 56 Company Ltd is seeking a highly skilled Business Analyst (Asst Manager) for a 24-month contract. The role involves leading project initiatives, managing business requirements, and ensuring operational efficiency. Ideal candidates should have a minimum of 4 years in business analysis, preferably within Life Insurance, with expertise in Agile and Waterfall methodologies. Join Zurich to contribute to impactful projects while fostering a culture of diversity and inclusion.

Qualifications

• Minimum 4 years experience as a Business Analyst, preferably in Life Insurance.
• Experience with Agile and Waterfall methodologies.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead project resource planning and implementation of business requirements.
• Gather and document business requirements and analyze business processes.
• Ensure quality control and manage overall project responsibilities.

Skills

Analytical Skills

Problem Solving

Project Management

Relationship Management

Business Process Re-engineering

Digitalization

Agile Methodology

Education

Bachelor's Degree in relevant field

Lean Six Sigma Yellow/Green Belt or PMP certification

Tools

Business Process Modeling Tools

Job description

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Business Analyst (Asst Manager) (24 months contract)

Purpose

We are seeking a highly skilled and experienced Business Analyst to join our team. The candidate will serve the needs of the Execution & Change Division and have the opportunity to propose and/or implement solutions for the efficiency of Zurich Insurance.

The ideal candidate must have a proven track record in business analysis responsibilities, operational excellence, and project management, with a strong focus on delivering exceptional results.

Key Accountabilities

• Lead project resource planning, design, and implementation of business requirements and system modifications in projects/initiatives.
• Gather and document business requirements (BR Document) with relevant stakeholders. Analyze, review, and improve business processes.
• Communicate project updates regularly with key stakeholders.
• Create and review test case scenarios with product owners and system analysts, ensuring requirements are incorporated into testing.
• Coordinate and manage business analyst tasks within projects, providing guidance and support.
• Ensure quality control before and after delivery to meet high standards of project delivery.
• Manage overall project responsibilities, including planning resources and timelines for management review.
• Apply various delivery methodologies such as Agile, Waterfall, and Lean/Six Sigma.

Education and Experience

Required:

• At least 4 years of experience as a Business Analyst, preferably in Life Insurance products or system migration.
• Experience in relationship management, process improvement, and project management within a corporate setting.
• Experience with business process re-engineering, digitalization, and automation.
• Experience in launching new products and distribution channels.
• Proficiency in business process modeling and analysis tools.
• Experience with Agile and Waterfall methodologies.

Preferred:

• Knowledge of computer programming concepts.
• Strong team player with good cultural fit.
• Understanding of intelligent automation technologies.
• Experience in insurance or CX/UI/UX domains.
• Lean Six Sigma Yellow/Green Belt or PMP certification.

Skills

• Excellent analytical skills to identify root causes and develop solutions.
• Self-motivated with accountability and attention to detail.
• Flexible, proactive, and ownership-driven.
• Capable of adapting to new methodologies and working under pressure.
• Strong investigative, analytical, and problem-solving skills.
• Ability to manage multiple tasks and priorities effectively.
• Experience integrating customer experience into business processes.

At Zurich, we pride ourselves on our culture of Diversity and Inclusion. We welcome applications from all backgrounds and beliefs, fostering an environment where everyone feels valued.

We support continuous learning and development, and encourage involvement in volunteering and community activities.

Join us to make a difference, be challenged, and grow professionally. We love what we do and want you to be part of our journey.

You are the heart & soul of Zurich!

We think outside the box, challenge the status quo, and focus on positive outcomes. Our culture is our top priority, and we are proud to be Great Place To Work certified. Let's grow together!