Business Analyst - AIPS (Hybrid Working)

SEEK; Kuala Lumpur; Hybrid; MYR 48,000 - 72,000; Full time

Job summary

Join SEEK as a Business Analyst, where you'll deliver detailed business analysis to optimize AI product initiatives. Collaborate with cross-functional teams, document requirements, and contribute to impactful projects in a dynamic tech environment. This role offers career development opportunities and the chance to work with cutting-edge technology.

Benefits

Support of flexible working

Opportunity to work from anywhere for up to 4 weeks

Casual dress everyday

Qualifications

• Commercial experience in a Business Analyst role or equivalent.
• Proficiency in agile methodologies and business analysis tools.
• Strong stakeholder management and facilitation skills.

Responsibilities

• Collaborate with stakeholders to establish initiative scope and objectives.
• Document business requirements, user stories, and acceptance criteria.
• Support smooth implementation of new systems or processes.

Skills

Stakeholder Management

Problem Solving

Agile Methodologies

Business Process Modelling

Education

Tertiary qualifications in a relevant discipline

Tools

SQL

JIRA

Confluence

Job description

Company Description

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multinational tech company with strong core values to help us solve complex challenges while building a flexible, exciting career – one that could take you anywhere.We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment.

As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region.Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts.

The Team

The Delivery and Operations team is made up of a Program Manager, four business analysts, and a software architect. The Business Analyst will also work closely with the AI Product Managers, Engineers and Data Scientists that make up one of several AI product delivery teams, forming a cross-functional delivery team. Teams follow agile delivery practices, and the Senior Business Analyst will play a critical role in optimising the delivery of AI product within AI and Platform Services.

Other important stakeholders for the Business Analyst include front-end delivery teams we partner with, and the data and analytics teams.

You could also partner with other teams/functions at SEEK including Strategy, Sales and Service, People & Culture, Finance, Go-to-Market, Security, Architecture, Data Services, Enterprise Applications, Service/Incident Management, Infrastructure and technology Engineering Teams in Hirer, Candidate and Platform domains across APAC.

Job Description

The Role

As a Business Analyst, your primary focus will be on delivering detailed and accurate business analysis to support initiative objectives. You will be responsible for clearly documenting requirements, facilitating effective communication with stakeholders, and identifying opportunities for process improvements that align with business goals.

Collaborating closely with cross-functional teams, including engineers, AI product managers, and data scientists, you will ensure a shared understanding and alignment throughout the initiative. Your role will also involve supporting delivery, mitigating risks, and ensuring the smooth implementation of new systems or processes, ultimately contributing to the success of initiative and business outcomes.

Reporting to the program manager you will be a foundational member of the new Delivery and Operations function within AI and Platform Services. The new team serves dual purposes: driving

delivery excellence across AI initiatives while managing critical operational elements including R&D investments, cost management, and budget oversight for the department. You will work closely with one or more AI product teams, delivering high value AI product with cutting edge technology.

Key Responsibilities:

• Collaborate with stakeholders to establish initiative scope, objectives, and deliverables, gathering and documenting business requirements, user stories, and acceptance criteria.
• Analyse and prioritise requirements, ensuring traceability and alignment with business value and objectives.
• Develop and document current and future state business processes to support business transformation initiatives.
• Assist in solution design and evaluate proposed solutions to ensure alignment with business requirements.
• Contribute to iteration planning, backlog refinement, and progress tracking to ensure timely and effective delivery of user stories.
• Facilitate workshops and meetings with cross-functional teams to enhance communication, alignment, and decision-making among stakeholders.
• Identify and assess risks associated with initiatives, proposing mitigation strategies.
• Support change management processes to ensure smooth transition and adoption of new systems or processes.
• Contribute to developing test cases and support testing to ensure solutions meet requirements and quality standards.
• Participate in iteration reviews and retrospectives to drive continuous improvement in project delivery and team performance.

Qualifications

Essential Qualifications, Skills, and Experience

• Commercial experience in a Business Analyst role or equivalent, with expertise in conducting detailed business analysis and documenting complex requirements.
• Proficiency in agile methodologies, iteration planning, backlog refinement, and progress tracking.
• Strong stakeholder management and facilitation skills, with the ability to communicate effectively across different teams and functions.
• Excellent problem-solving skills and ability to propose innovative solutions and process improvements.
• Proficiency in business analysis tools (e.g., JIRA, Confluence, SQL) and business process modelling techniques.
• Understanding of change management processes and ability to support change initiatives.

Desirable Qualifications and Experience

• Experience in using advanced data analytics platforms and techniques for strategic insights.
• Prior experience working in online marketplace businesses.
• Tertiary qualifications in a relevant discipline.
• Experience in Software Development/Engineering.

Additional Information

Perks and benefits
At SEEK we offer:

• Support of flexible working, including a mix of office and work from home days depending on your role.
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific supportor adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.