Business Analyst

HSBC; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst to join their dynamic team. This role offers the opportunity to work on impactful projects within the banking sector, focusing on digital transformation and client interaction. The ideal candidate will possess strong analytical and project management skills, with a flair for communication and a passion for delivering exceptional results. If you thrive in a fast-paced environment and are eager to drive change, this position is perfect for you. Join a team that values collaboration and innovation, and make a significant impact in the financial services landscape.

Qualifications

• Experience in the banking domain with strong project management skills.
• Fluency in Mandarin and Cantonese is preferred for client interactions.

Responsibilities

• Translate business requirements into detailed product backlog and specifications.
• Plan and execute business readiness tasks for smooth project delivery.

Skills

Business Analysis

Project Management

Mandarin Language

Cantonese Language

Agile Methodology

Stakeholder Management

UI/UX Design

Analytical Skills

Communication Skills

Multitasking

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Analyst.

The Business Analyst will:

• Demonstrated Business Analysis and Project Management skills - working on projects in banking domain
• Produce detailed specifications to allow business requirements to be understood and delivered by the Product and Technology teams
• Translate business workflow/UI/UX into detailed product backlog, consisting of user stories
• Detail functional specifications for each step in the journey e.g. validations of fields, user scenarios in close collaboration with digital teams
• Create & review test scenarios, support business and function teams for UAT, end user manuals and conduct trainings for end to end project delivery
• Ensure compliance with all relevant internal control standards and external regulatory requirements
• Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations
• Acquire & maintain knowledge in various areas of banking products and processes, and actively participate in team mentoring, coaching and knowledge sharing
• Plan and execute business readiness tasks with coordination with all relevant parties to ensure smooth delivery launch
• Take on ad-hoc tasks that promote digital agenda and optimization.

The team manages regional projects within the APAC region such as Hong Kong, China, Taiwan, Malaysia, Singapore, etc.

The candidate will also need to have:

• Candidates who are fluent (reading, writing, speaking) in Mandarin and Cantonese are preferred because the role requires candidates to interact with Mandarin-Cantonese speaking clients
• Strong domain knowledge and experience in FI industry like Customer Onboarding/Lending/Cards & Payments/Wealth/Investment/Private Banking/Life Insurance, etc
• Experience in Digital Banking and Mobile Technologies and Services will be added advantages.
• Comprehensive end-to-end BA experience and skills – project planning, requirements gathering and analysis, UAT management, User Training, Go-live readiness, etc
• Strong project management and stakeholder management skills.
• Accustomed to Agile/Waterfall project delivery.
• Experience in UI/UX workflow and design.
• Strong analytical capabilities and learning ability, can quickly adapt to deal with new disciplines/projects
• Strong Communication & Presentation Skills with a flair for writing documents & ability to present to various audiences.
• Excellent in multitasking and prioritization - able to work proactively, independently and under pressure against multiple deadlines.
• Displays high level of personal maturity and ability to perform in a fast paced, unstructured, ambiguous environment.
• Ability and willingness to proactively accept and drive change
• Displayed leadership and problem solving skills.
• Mandarin or/and Cantonese language skills are required.