Business Analyst

Encora Inc.; Kuala Lumpur; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company seeks a Business Analyst to identify business needs, analyze data, and recommend solutions for enhanced performance and profitability. The role involves close collaboration with stakeholders and technical teams, aiming for organizational alignment.

Qualifications

• Proven experience as a Business Analyst or in a similar role.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Familiarity with data visualization tools and techniques.

Responsibilities

• Conduct thorough analysis of business processes and systems.
• Gather and document business requirements from stakeholders.
• Collaborate with IT and other departments to design and implement solutions.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal skills

Education

Certification in Business Analysis (e.g., CBAP, CCBA)

Tools

Microsoft Excel

SQL

Tableau

Job description

Location: Kuala Lumpur

Experience: 5 years

Job Mode: Contract

Work Mode: On-site

Job Summary

The Business Analyst will be responsible for identifying business needs, analyzing data and processes, and recommending solutions to improve performance, efficiency, and profitability. You will act as a bridge between business units, stakeholders, and technical teams to ensure alignment with organizational goals.

Responsibilities & Duties

1. Conduct thorough analysis of business processes and systems.
2. Gather and document business requirements from stakeholders.
3. Develop detailed business and functional specifications.
4. Collaborate with IT and other departments to design and implement solutions.
5. Perform data analysis to support decision-making processes.
6. Create and maintain project documentation, including process flows, use cases, and user stories.
7. Facilitate meetings and workshops to gather and validate requirements.
8. Provide ongoing support and training to end-users.
9. Monitor and report on project progress and performance.

Qualifications & Skills

1. Proven experience as a Business Analyst or in a similar role.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal skills.
4. Proficiency in business analysis tools and software (e.g., Microsoft Excel, SQL, Tableau).
5. Ability to work independently and as part of a team.
6. Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
7. Experience in Trade Finance & Services.
8. Certification in Business Analysis (e.g., CBAP, CCBA) is an advantage.
9. Familiarity with data visualization tools and techniques.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.