Business Analyst

Atoz Software Tech; Johor Bahru; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a dynamic and innovative team at a forward-thinking company that values collaboration and creativity. As a Business Analyst, you will play a crucial role in bridging the gap between stakeholders and technical teams, ensuring that business needs are translated into actionable requirements. You'll engage proactively with diverse teams, manage change requests, and facilitate user acceptance testing, all while fostering a supportive and open environment. This position offers a chance to grow in a fast-paced setting, where your contributions will directly impact the success of projects and the satisfaction of clients.

Benefits

13-Month Salary

Performance-Based Project Bonus

EPF Contribution

SOCSO

Accident Insurance Coverage

Medical & Hospitalization Leave

Maternity and Paternity Leave

Open and Supportive Environment

Fully Stocked Pantry

Regular Team-Building Activities

Qualifications

• Minimum of 1 year of experience in business analysis or product lifecycle roles.
• Strong proficiency in English and Mandarin for effective communication.

Responsibilities

• Engage with stakeholders to gather and analyze business needs.
• Collaborate with developers and designers throughout the software lifecycle.

Skills

Business Analysis

Stakeholder Communication

Analytical Thinking

Problem-Solving

Microsoft Office Suite

Agile Methodologies

SQL/MySQL

Education

Diploma in Information Technology

Bachelor’s Degree in Computer Science

Tools

BPMN

Flowcharts

Job description

What We Offer

• 13-Month Salary + Performance-Based Project Bonus
• EPF Contribution + SOCSO
• Accident Insurance Coverage
• Medical & Hospitalization Leave
• Maternity, Paternity, and Compassionate Leave
• Electronic Accessories Claims (reimbursement for work-related tech purchases)
• Open, Friendly, and Supportive Environment
• Say “NO” for Office Politics or Gossip
• Dynamic, Innovative, and Agile Team
• Fully Stocked Pantry with unlimited coffee, snacks, and beverages
• Regular Team-Building Activities and Company Events to foster collaboration and camaraderie

Key Responsibilities

• Engage proactively with stakeholders to understand, gather, and analyze business needs, translating them into clear and actionable requirements.
• Act as the primary liaison between clients, internal teams, and development units to ensure alignment of business goals and technical solutions.
• Conduct workshops and meetings with stakeholders to validate requirements, define project scope, and gather feedback.
• Produce and maintain comprehensive business and functional specification documents tailored to development and QA teams.
• Collaborate closely with developers, UI/UX designers, and testers throughout the software development lifecycle to ensure deliverables meet quality standards and business expectations.
• Manage and prioritize change requests while ensuring all updates are clearly documented and communicated across teams.
• Support development and testing teams in clarifying requirements, resolving issues, and ensuring smooth handovers.
• Facilitate User Acceptance Testing (UAT), gather feedback from stakeholders, and track issues through to resolution.
• Maintain strong communication and collaboration with both technical and non-technical stakeholders to foster transparency and project success.

Qualifications

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• Minimum of 1 year of hands-on experience in business analysis, systems development, or product lifecycle roles—preferably in a fast-paced or agile development environment.
• Strong proficiency in English and Mandarin, both spoken and written, to effectively communicate with diverse stakeholders.
• Proven ability to collaborate across cross-functional teams, including developers, designers, testers, and business stakeholders.
• Excellent interpersonal, verbal, and written communication skills with the ability to clearly convey technical and business information.
• Strong analytical thinking, critical problem-solving abilities, and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools.
• Working knowledge of business analysis techniques such as requirement gathering, process mapping, and stakeholder analysis.
• Familiarity with business process modeling tools and techniques (e.g., BPMN, flowcharts).
• Basic understanding of the software development lifecycle (SDLC), including Agile and Waterfall methodologies.
• Exposure to SQL/MySQL and data querying for business insight is a plus.
• Understanding of modern systems architecture such as APIs, microservices, and XML is an added advantage.
• Certification such as IIBA Entry Certificate in Business Analysis (ECBA) or equivalent is a plus.
• Self-motivated, adaptable, and capable of managing changing priorities in dynamic environments.