Broking Representative | Bangsar KL | RM3000 - RM5500

J RECRUIT FIRM; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player in financial services is seeking enthusiastic Broking Representatives to join their dynamic customer service team in Kuala Lumpur. This role offers a unique opportunity to support retail clients and financial advisers while gaining valuable experience in the financial markets. With a competitive salary range and the chance to earn bonuses through broker certification, this position is perfect for fresh graduates and degree holders looking to kickstart their careers. Enjoy a supportive work environment with opportunities for professional growth and development.

Benefits

Transport Allowance

Parking Claims

Work From Home Allowance

Replacement Leave for Public Holidays

Qualifications

• Fresh graduates are welcome to apply.
• Degree holders from any field preferred, especially Finance, Investment, and Accounting.

Responsibilities

• Resolve client requests via calls, emails, and live chats.
• Maintain client accounts and liaise with internal departments.
• Provide customer training and troubleshooting.

Skills

Customer Service

Communication Skills

Problem Solving

Financial Knowledge

Education

Degree in Finance

Degree in Investment

Degree in Accounting

Job description

About the job Broking Representative | Bangsar KL | RM3000 - RM5500

About The Employer:

We are a developer of proprietary technology, platforms, products, and services for the Australian financial markets. With 500 team members across 11 offices in Australia, plus offices in London, New York, Hong Kong, and Kuala Lumpur, we provide full-service and online broking, capital markets, and financial advisory services to private, institutional, and corporate clients.

We seek professional, customer-centric team members to join our award-winning customer service team in supporting both retail clients and financial advisers.

Work Arrangements:

Physical office-based work arrangement with flexibility of 10 days WFH allowance per annum.

Basic Salary:

RM3000 - RM5500

Job Responsibilities:

1. Resolve client requests and enquiries via calls, emails, and live chats regarding account opening, security quotes, orders, client portfolios, share transfers, corporate actions, product offerings, and services of the Online Trading platform, and other queries related to share trading.
2. Maintain client accounts and liaise with internal departments to effectively resolve issues.
3. Participate in project work as required.
4. Participate in outbound calling as requested.
5. Provide customer training and troubleshooting.
6. Stay updated with products and offerings through briefings, training, and product write-ups.
7. Escalate higher-level issues such as complaints to the appropriate officer.
8. Engage in continual education on the ASX.

Job Requirements:

1. Fresh graduates are welcome to apply.
2. Degree holders from any field are welcome, with a preference for candidates from Finance, Investment, and Accounting backgrounds.
3. The company sponsors broker's certification exams; salary increases upon certification (up to RM1,000 for 3 papers), along with transport allowance and parking claims for those working on AU/US shifts.
4. Monday to Friday schedule, off on weekends. Candidates working on Malaysian public holidays will receive replacement leave.
5. Public transport friendly - KL ECO City.

Apply now or contact the details below to learn more: