Brand Advisor - Data Analytics & Consumer Insights

Petron Malaysia; Kuala Lumpur; On-site; MYR 35,000 - 50,000; Full time

Job summary

Petron Malaysia is seeking a Brand Advisor for the Data Analytics & Consumer Insights role. This position will oversee brand intelligence using data, drive customer experience initiatives, and provide actionable insights to enhance marketing strategies. The ideal candidate will possess extensive knowledge in data analytics and marketing research, along with strong communication skills to translate data into strategic recommendations.

Qualifications

• 3-5 years of experience in data analytics, brand insights, consumer research.
• Proven experience in managing complex market research projects.

Responsibilities

• Guide the organization-wide data analytics roadmap.
• Conduct funnel conversion and behavioral analysis.
• Create and manage dashboards and reporting tools.

Skills

Statistical analysis

Customer segmentation

Experimental design

Data visualization

Business intelligence tools

Marketing research

Consumer insight generation

Media measurement

Stakeholder management

Communication skills

Education

Bachelor's or Master's degree in Marketing, Statistics, Data Science, Economics

Tools

Power BI

Tableau

Looker

Job description

At Petron, we are not just in the business of oil, we are also in the business of fueling lives.'

Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.

We are seeking dynamic & innovative individuals who have the drive to make a difference & are fueled to succeed!

Job Purpose
The Brand Advisor - Data Analytics & Consumer Insights position oversees the brand intelligence function powered by data. This involves creating the analytics roadmap, coordinating integrated insights across various channels and offering actionable recommendations to enhance marketing strategy, customer experience and campaign optimization. The role acts as a strategic engine for the Marketing and CX teams, converting intricate data into valuable, future-focused decisions.

Key Responsibilities

• Guide and advance the organization-wide data analytics roadmap, pinpointing system and process improvements to enhance insight delivery and operational efficiency.
• Conduct funnel conversion and behavioral analysis to identify friction points and potential enhancements across digital and offline touchpoints.
• Combine internal and external data sources to derive insights about the brand, market and consumers, including brand health assessments, customer segmentation and performance evaluations.
• Create and manage dashboards and reporting tools that illustrate key findings and trends for senior management and cross-functional stakeholders.
• Evaluate campaign performance alongside media outcomes and customer behavior to gauge ROI and guide future initiatives.
• Perform in-depth ad-hoc analyses to address strategic business inquiries and provide quick insights as required.
• Oversee the annual market research plan, ensuring efficient budget use to promote brand growth and enhance customer understanding.
• Facilitate insight-driven discussions with both internal stakeholders and external partners to support customer experience initiatives and brand innovation.
• Stay current with new tools and best practices in analytics, media, digital behavior and consumer research to maintain the team's competitive edge.
• Work closely with the Marketing Data Analyst and Loyalty team to ensure alignment in insights, data strategies and automation prospects.

Required Competencies & Skills

• Solid knowledge of statistical analysis, customer segmentation and experimental design.
• Proficiency in data visualization and business intelligence tools (e.g, Power BI, Tableau, Looker).
• Strong capability in marketing research, agency and budget management and performance evaluation.
• Proven experience in consumer insight generation across qualitative and quantitative methods.
• Deep understanding of media measurement, campaign KPIs and multichannel attribution.
• Excellent stakeholder management and communication skills with the ability to translate data into clear business narratives.
• Highly analytical, strategic thinker and passionate about consumer behavior and market trends.

Education & Experience

• Bachelor's or Master's degree in Marketing, Statistics, Data Science, Economics or a related field.
• 3- 5 years of experience in data analytics, brand insights and consumer research, preferably in marketing or retail.
• Prior experience managing complex market research projects and utilising integrated data platforms.

Thank you for your application! We’re thrilled that you’d like to join Petron, and we appreciate your interest in the position.

Please note that due to the volume of applications, only shortlisted candidates will be contacted.