Brand & Activation Executive

Creative In Action International Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic event management firm in Selangor, Malaysia is seeking a Client Services Manager to enhance client relationships and manage events. The ideal candidate will have a Bachelor's degree and at least 1 year of relevant experience. Responsibilities include liaising with clients, monitoring event goals, and collaborating with teams to ensure client satisfaction. Competitive benefits such as medical insurance and travel allowances are offered.

Benefits

Petrol & Tolls claims after probation

Medical insurance for all employees

Company Makan-Makan

Company Trip

Qualifications

• Strong presentation and customer-relation abilities.
• Effective communication and interpersonal skills.
• Experience in event management or related field.
• Ability to work well under pressure and meet deadlines.
• Knowledge of marketing and branding principles.
• Minimum 1-year experience is required.

Responsibilities

• Liaise with clients on their needs for events.
• Monitor event goals and implement improvement measures.
• Develop and implement solutions for event issues.
• Identify bottlenecks and implement strategies for improvement.
• Collaborate with teams to align with client goals.

Skills

Client Services

Client Relations

Key Account Management

Interpersonal Communications

Problem Solving

Event Planning

Event Management

Event Marketing

Education

Bachelor's degree in Business, Marketing, Event Management or related field

Job description

Overview

This job is all about building strong client relationships and managing brands. It combines creativity with customer service, allowing you to showcase presentation skills while ensuring clients feel valued every day.

The role involves managing client services, relations, presentations, customer service, key account management, and brand & activation on a day-to-day basis.

Responsibilities

• Liaise with clients (local and international) on their needs and wants for events.
• Monitor event goals and implement measures to improve events.
• Develop and implement solutions for problems occurring before, during, and after events.
• Identify bottlenecks and areas for process improvement and implement strategies to address them.
• Collaborate with cross-functional teams to align with the clients\' goals and drive effective coordination.

Qualifications

• Client Services, Client Relations, and Key Account Management skills.
• Strong presentation and customer-relation abilities.
• Effective communication and interpersonal skills.
• Experience in event management or related field.
• Ability to work well under pressure and meet deadlines.
• Knowledge of marketing and branding principles.
• Bachelor\'s degree in Business, Marketing, Event Management or related field.
• Proficiency in English is required.
• Minimum 1-year experience is required.

Skills

• Brand Management
• Brand Activation
• Interpersonal Communications
• Problem Solving
• Multitasking
• Event Planning
• Event Management
• Event Marketing

Benefits

• Petrol & Tolls: Once past probation, monthly petrol and tolls can be claimed.
• Medical Insurance: Medical insurance for all employees at work.
• Company Makan-Makan
• Company Trip: Vacations off work for unforgettable memories.