Branch Supervisor (Operational Branch)

Aonic (Formerly Poladrone); Negeri Sembilan; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Free parking

Health insurance

Vision insurance

Opportunities for promotion

Job summary

Aonic is seeking a Branch Supervisor in Malaysia to oversee daily branch operations, optimize resources, and develop staff to meet growth ambitions. The role requires a degree in engineering and at least 3 years of operational experience, plus relevant certifications.

You will ensure compliance with ISO 9001 and CAD 6011 (II) Agricultural UAS standards and maintain high customer satisfaction. The position offers full-time, permanent employment with benefits such as health and vision insurance,

Qualifications

• Strong technical troubleshooting and problem-solving abilities.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
• Minimum 3 years in an operational role with process improvements.

Responsibilities

• Manage daily branch operations and resource optimization.
• Develop staff and succession plans for growth.
• Ensure compliance with ISO 9001 and CAD 6011 standards.
• Interact with customers to understand needs and deliver expected outcomes.
• Review tasks and trigger corrective actions to keep projects on track.
• Continuously improve processes to enhance quality and customer value.

Skills

Technical troubleshooting

Microsoft Office

Operational experience

Education

Bachelor's degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Aonic is an end-to-end drone solutions company. We began by providing drone services and has since evolved into a comprehensive solutions provider - creating our own drones, supplying major brands like DJI, and now expanding into distributing smart home products.

With expertise across B2B ad B2C segments, we deliver end-to-end solutions through six integrated verticals: agriculture, industrial, services, retail, academy and lifestyle.

At Aonic, our mission is to empower businesses and end users with innovative ecosystems that drive efficient living through smart technology.

About the Role

The Branch Supervisor is responsible for managing daily branch operations, optimizing resources, developing staff, ensuring compliance with standards, and maintaining customer satisfaction. The role requires technical troubleshooting, problem-solving, presentation skills, and a minimum of 3 years of operational experience, along with relevant certifications and a degree in engineering.

Key Responsibilities

• Administrating and maintaining the day-to-day functionality of the operational branch by optimizing the availability of the establishment, tools, facilities and people in achieving the project requirement and meeting the exponential growth opportunities.
• Deploy and action plans to achieve optimum effectiveness, efficiency, and quality management. This includes the people development and charting the career progression of the staff.
• Updating operation parameters and assigning responsibilities according to the competency’s matrix.
• Interacting with customer, interpreting their needs and requirements, and deliver the expectation in the fields.
• Reviewing the tasks and initiating the necessary corrective actions.
• Review and enrich processes to value add into quality management and customer benefits.
• Updating project's metrics and data collection to ensure the project trajectory remained on the course.
• Ensuring the project's compliance with the applicable codes, practices, policies,
• performance standards, and specifications.
• Commit and discharge duties in compliance with the ISO 9001 and CAD 6011 (II) Agricultural UAS Operations’ requirements and standards.

About You

• Technical troubleshooting skills.
• Competency in Microsoft Office.
• Minimum 3 years of working experience in operational related environment.
• Degree in Electronic, Mechanical, Aviation or any other engineering discipline.
• Possessed valid Remote Pilot Certificate of Competency - Basic (RCOC-B), RCOC Module 2 (AGR) and any other certifications approved by Remote Pilot Training Organization (RPTO) by CAAM is an advantage.

Job Types: Full-time, Permanent

• Free parking
• Health insurance
• Opportunities for promotion
• Vision insurance

Application Question(s):

• May I know your expected salary

Education:

• Bachelor's (Preferred)

Experience:

• Operational Environment: 3 years (Preferred)