BRANCH SERVICE TECHNICIAN

BATERIKU (M) SDN. BHD.; Johor; On-site; MYR 24,000 - 36,000; Full time

Job summary

Bateriku (M) Sdn. Bhd. is seeking a lively customer service associate to join our team in Malaysia. Responsibilities include stock checks, assisting customers, and contributing to video content for marketing.

The role requires a SPM or equivalent, willingness to work shifts, weekends, and to learn new skills; a driving license is a plus. We offer growth in a fast-moving auto-service ecosystem.

Qualifications

• SPM or equivalent certificate.
• Able to work in shift, public holiday and weekends.
• Healthy and fit to work.
• Have driving or riding license.

Responsibilities

• Conduct inventory and stock check daily.
• Basic understanding of sales principles and customer service practices.
• Knowledge of customer and market dynamics and requirements.
• Solid communication and interpersonal skills.
• Ability to read, write and effectively communicate with customers, peers and management.
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Available to work a variety of hours, including early mornings, evenings, weekends.
• Create video content for marketing and branding purposes.
• Assist in marketing activities, campaigns, and events as required.
• Willing to learn something new are welcome.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Sales basics

Education

SPM or equivalent

Job description

Deliver hands-on service with energy, skill, and customer care.

Qualifications

• SPM Or Any Equivalent Certificate
• Able to work in shift , public holiday and weekends.
• Healthy and fit to work.
• Have driving or riding license.

Responsibilities

• Conduct inventory and stock check daily.
• Basic understanding of sales principles and customer service practices
• Knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Ability to read, write and effectively communicate with customers, peers and management
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, which may include early mornings, evenings, weekends.
• Create video content for marketing and branding purposes.
• Assist in marketing activities, campaigns, and events as required.
• Willing to learn something new are welcome.

Established in March 2014, Bateriku.com started as an on-demand car battery replacement service provider, evolving into an ecosystem that connects car users to roadside assistance, trusted workshops, auto parts marketplace, and ancillary services.

Bateriku.com scaled up by leveraging big data, technology, and sharing economy. To date, Bateriku.com operates close to 200 retail outlets (Pitstop) nationwide and has rendered its services to more than 1.5 million car

Established in March 2014, Bateriku.com started as an on-demand car battery replacement service provider, evolving into an ecosystem that connects car users to roadside assistance, trusted workshops, auto parts marketplace, and ancillary services.

Bateriku.com scaled up by leveraging big data, technology, and sharing economy. To date, Bateriku.com operates close to 200 retail outlets (Pitstop) nationwide and has rendered its services to more than 1.5 million car