Branch Sales Manager- Seremban

Zurich 56 Company Ltd; Seremban; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Branch Sales Manager in Seremban to drive growth and profitability through effective risk selection, pricing, and customer relationship management. The role includes managing sales processes, providing training, and resolving customer issues to enhance service quality.

Qualifications

• 4+ years of experience in the Sales area.
• Knowledge of sales principles and insurance regulations.

Responsibilities

• Manage daily work processes to achieve objectives.
• Develop and maintain customer relationships.
• Provide training on products and services.

Skills

Sales

Customer Service

Negotiation

Technical Advice

Education

High School Diploma

Associate Degree

Tools

Microsoft Office

Job description

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Branch Sales Manager- Seremban

110733

Job Summary

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Business Accountabilities

• Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Investigate and drive research/analysis around potential business development opportunities.
• Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.

Job Requirements

Required:
• High School Diploma or Equivalent and 4 or more years of experience in the Sales area

OR
• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area

AND
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:
• 4 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements