Branch Manager (Melaka Branch)

Al Rajhi Bank; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

Al Rajhi Bank is looking for motivated individuals to achieve sales targets in Wealth Management. The role focuses on developing customer relationships and delivering tailored financial solutions, enhancing the quality of life for clients while driving branch success. Join a leading Islamic Bank committed to values of Truth, Honour, and Respect.

Qualifications

• Strong leadership and customer service skills are essential.
• Experience in sales and financial solutions is advantageous.
• Ability to analyze markets and develop sales strategies.

Responsibilities

• Achieve individual and branch sales targets, focusing on Wealth Management.
• Analyze customer portfolios to offer tailored financial solutions.
• Ensure compliance and maintain accurate customer information.

Skills

Leadership

Customer Service

Sales Strategy

Financial Solutions

Market Analysis

Job description

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• Achieving individual and branch sales targets consistently, with a focus on Affluent growth, Wealth Management Products penetration growth, and Asset Under Management (AUM) growth.
• Collaborating with the branch manager in analyzing the financial and economic market to develop a sales plan and strategy.
• Working closely with the branch manager to schedule daily, weekly, and monthly sales activities according to the sales plan and strategy.
• Continuously analyzing and reviewing customers' portfolios to identify opportunities for offering customer solutions through a range of Wealth Management products.
• Ensuring that customer information is kept up-to-date and accurate in the Bank’s system at all times.
• Providing customer and market feedback consistently and engaging in performance reviews with the branch manager frequently for improvement purposes.
• Actively identify customer needs and deliver tailored financial solutions that embody ARBM's seven core values.
• Lead the branch in delivering innovative financial solutions that enhance customers' quality of life, aligning with ARBM's vision of a trusted leader.
• Proactively drive a high-performance culture focused on exceptional customer service and achieving sales targets within the branch.
• Treat customers fairly and equitably, taking ownership of resolving disputes and complaints while demonstrating strong leadership.
• Ensure consistently high service standards that foster customer loyalty and strengthen brand reputation.
• Inspire staff excellence through strong leadership and effective communication.
• Efficiently allocate branch resources to achieve sales and service objectives.
• Proactively manage employee performance, identify development needs, and create clear career paths.
• Foster a collaborative environment through employee engagement and retention initiatives.
• Responsible to ensure compliance on the application of the internal programs and procedures within the Branch, including proper maintenance of records and reporting of any suspicious transaction.

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EXCITEMENT. FULFILLMENT.SATISFACTION WHO WOULD THINK THAT A BANK COULD OFFER YOU THIS AND MORE

Al Rajhi Bank is the world's largest Islamic Bank that based in Riyadh, Kingdom of Saudi Arabia. Malaysia marks our first foray into the international banking market, an exciting and highly significant development in the history of the bank.

At Al Rajhi Bank, we believe that a job shouldn't just feel like a job. We are giving highly motivated & determined individuals an opportunity to explore possibilities of growing with us. With Al Rajhi's exciting career options, you will work in a conducive, progressive environment alongside dynamic young individuals and the best in the industry. More importantly, you will also gain the necessary experience to develop. So if you are looking for a career in a bank that's unlike any other, look no further than Al Rajhi Bank as Truth, Honour and Respect lie at the heart of everything we do.

EXCITEMENT. FULFILLMENT.SATISFACTION WHO WOULD THINK THAT A BANK COULD OFFER YOU THIS AND MORE

Al Rajhi Bank is the world's largest Islamic Bank that based in Riyadh, Kingdom of Saudi Arabia. Malaysia marks our first foray into the international banking market, an exciting and highly significant development in the history of the bank.

At Al Rajhi Bank, we believe that a job shouldn't just feel like a job. We are giving highly motivated & determined individuals an opportunity to explore possibilities of growing with us. With Al Rajhi's exciting career options, you will work in a conducive, progressive environment alongside dynamic young individuals and the best in the industry. More importantly, you will also gain the necessary experience to develop. So if you are looking for a career in a bank that's unlike any other, look no further than Al Rajhi Bank as Truth, Honour and Respect lie at the heart of everything we do.

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