BPO (Business Process Owner) Lead - Manufacturing and Quality

Brooks Automation; Johor Bahru; Presencial; MYR 359 281 - 479 042; Tempo integral

Resumo da oferta

Brooks Automation is looking for a BPO Lead for Manufacturing and Quality in Johor Bahru, Malaysia. This role focuses on defining and optimizing business processes while ensuring compliance and efficiency.

Ideal candidates will have a Bachelor’s degree, 7-10 years experience in manufacturing or quality, and strong leadership skills. The role also entails collaboration with various teams and may require limited travel.

Qualificações

• Minimum 7-10 years of experience in Manufacturing Operations or Quality Management.
• Proven experience leading global business process optimization.
• Strong understanding of manufacturing execution and quality systems.

Responsabilidades

• Own and govern global Manufacturing and Quality business processes.
• Lead process blueprinting and system enablement.
• Partner with cross-functional teams to align business requirements.

Conhecimentos

Process Ownership

Manufacturing Operations

Quality Management

Collaboration

Leadership

Formação académica

Bachelor’s degree in Engineering or equivalent

Ferramentas

Enterprise systems

Descrição da oferta de emprego

BPO (Business Process Owner) Lead – Manufacturing and Quality

About the Role

Brooks Automation is seeking a Manufacturing & Quality Business Process Owner (BPO) / Lead to join the Business Process Excellence (BPE) team. This role reports to the Director of Business Process Excellence and is responsible for defining, standardizing, and transforming Brooks’ end-to-end Manufacturing and Quality business processes.

The Manufacturing & Quality BPO will own global process governance across Plan‑to‑Make, Make‑to‑Deliver, and Quality Management domains, ensuring scalable, compliant, and efficient operations that support Brooks’ growth, customer commitments, regulatory requirements, and digital transformation agenda.

This role requires strong transformational leadership, deep domain expertise in manufacturing and quality operations, and the ability to collaborate across Operations, Quality, Supply Chain, Engineering, IT, and regional Manufacturing teams in a global, matrixed environment.

Work Location: On‑Site – Pasir Gudang, Johor Bahru (Malaysia)

Key Responsibilities

• Process Ownership & Design
  • Own and govern global Manufacturing and Quality business processes, including:
    • Production Execution and Work-in-process (WIP) management
    • Bill of Material (BOM) and Work Definition governance
    • Quality management processes (inspection, non‑conformance, CAPA, deviation, audit readiness)
    • Supplier incoming, in‑process, and final quality controls
  • Define future‑state Manufacturing & Quality process architectures aligned with Brooks’ operational strategy, growth roadmap, and customer quality expectations.
  • Identify and prioritize short‑and‑long‑term process improvements, standardization opportunities, and automation initiatives across global manufacturing sites.
• Transformation & System Enablement
  • Lead Manufacturing & Quality process blueprinting, baseline configuration, and validation for enterprise systems and global initiatives.
  • Ensure solutions are scalable and support Brooks’ organic growth and M&A integration strategy.
  • Advocate for the reduction of manual and Excel‑based processes through system adoption and standard data governance.
• Cross‑Functional & Global Collaboration
  • Partner closely with Operations, Quality, Engineering, Supply Chain, IT, Finance, and regional manufacturing leaders to align processes with business requirements.
  • Work with other Business Process Owners (e.g., Supply Chain, Inventory, Finance) to ensure seamless end‑to‑end integration across Plan‑to‑Make, Source‑to‑Pay, and Order‑to‑Cash value streams.
  • Drive global alignment, decision‑making, and issue resolution where process ownership, site‑specific needs, or hand‑offs exist.

Qualifications & Competencies

• Bachelor’s degree in Engineering, Manufacturing, Operations Management, Quality, or equivalent relevant experience.
• Minimum 7-10 years of experience in Manufacturing Operations, Production Control, Quality Management, or related process domains.
• Proven experience leading global business process optimization and enterprise system implementations across APAC, Europe, and North America.
• Strong understanding of manufacturing execution, quality systems, and their financial and operational impacts.
• Experience with regulated or highly controlled manufacturing environments is preferred.
• Demonstrated ability to lead cross‑functional, global initiatives and influence without direct authority.
• Strong process mindset with the ability to challenge the status quo and drive continuous and transformational improvements.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively to diverse audiences.
• Experience supporting M&A integration is desirable.
• Limited domestic and international travel may be required.

Work Location & Flexibility

At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in‑office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics. Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success.