Boutique Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; West Coast Division; On-site; MYR 200,000 - 250,000; Full time

Job summary

Join a vibrant and dynamic team as a Boutique Manager at a leading resort. In this role, you will create a welcoming atmosphere for guests while driving sales and ensuring top-notch customer service. You will be responsible for merchandising and managing performance indicators to maximize store efficiency. This exciting position offers opportunities to develop your team and engage with guests through events. If you're passionate about retail and hospitality, this is your chance to shine in a supportive and creative environment!

Qualifications

• Strong customer service skills to meet guests' expectations.
• Ability to lead and motivate a team effectively.

Responsibilities

• Manage 1 to 2 points of sale and optimize turnover.
• Coach and develop team skills while monitoring performance indicators.

Skills

Customer Service

Sales Performance

Merchandising

Team Leadership

Event Coordination

Job description

You are

• Attentive, you create a relationship of trust to understand and meet our guests’ expectations.
• Smiling and friendly, you ensure our customers feel welcome in the shop.
• Creative and ensure an attractive layout. Merchandising is second nature to you.
• Performance is your priority. You like new challenges and increasing sales.

You will

• Be in charge of 1 to 2 points of sale in the Resort.
• Personalise customer relations to optimise your turnover (welcome, identification of needs and good advice, sales and quality of service).
• Be responsible for the merchandising of Club Med products like a Brand Ambassador!
• Monitor and coordinate all the performance indicators of the store (KPIs, transformation, average basket, inventories…).
• Identify opportunities to generate traffic in your store through the setting up of events in the Resort.
• Coach and motivate your team on a daily basis with exemplary character: in sales, merchandising, customer service, sales activities.
• Develop the skills of your team (assessments, training with the Club Med University of Talents, opportunities evolution).

In becoming a G.O Boutique Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.