Boutique Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; Malacca City; On-site; MYR 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a G.O Boutique Manager at a renowned resort, where your creativity and sales expertise will shine. You will create a welcoming environment for guests while managing multiple points of sale and driving sales through effective merchandising. This role offers the chance to develop your leadership skills and make a significant impact on store performance. Embrace the opportunity to showcase your talents and contribute to a vibrant resort atmosphere. If you're passionate about customer service and sales, this is the perfect role for you!

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to manage sales and merchandising effectively.

Responsibilities

• Manage 1 to 2 points of sale, ensuring high performance.
• Coach and motivate team members to achieve sales goals.

Skills

Customer Service

Sales Management

Merchandising

Team Leadership

Event Organization

Job description

Job Description

You are

• Attentive, creating a trusting relationship to understand and meet our guests' expectations.
• Smiling and friendly, ensuring our customers feel welcome in the shop.
• Creative with an eye for an attractive layout. Merchandising comes naturally to you.
• Performance-driven, eager for new challenges, and focused on increasing sales.

You will

• Manage 1 to 2 points of sale within the Resort.
• Personalize customer relations to optimize your turnover through welcoming, needs identification, good advice, sales, and quality service.
• Take responsibility for the merchandising of Club Med products as a Brand Ambassador.
• Monitor and coordinate store performance indicators (KPIs, conversion rate, average basket, inventories, etc.).
• Identify opportunities to increase store traffic by organizing events within the Resort.
• Coach and motivate your team daily, demonstrating exemplary behavior in sales, merchandising, customer service, and sales activities.
• Develop your team's skills through assessments, training with the Club Med University of Talents, and career development opportunities.

As a G.O Boutique Manager, you'll benefit from Club Med's infrastructure and activities. If you wish, you can even showcase your talents on stage!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.