Boutique Manager (M/W)

Club Med; Kota Kinabalu; On-site; MYR 200,000 - 250,000; Full time

Job summary

Join Club Med as a Boutique Manager, where you will lead customer engagement in our shops while fostering a motivated team. This role emphasizes sales performance, creative merchandising, and enhancing customer relations. Embrace the challenge and the opportunities for personal and professional growth within an energetic resort environment!

Qualifications

• Experience in sales and customer service is essential.
• Ability to motivate and train team members.
• Strong merchandising skills and creativity.

Responsibilities

• Oversee 1-2 points of sale and enhance customer relations.
• Ensure effective merchandising of products.
• Monitor and coordinate performance indicators like KPIs.

Skills

Sales

Customer Service

Team Leadership

Merchandising

Job description

You are

• Attentive, you create a relationship of trust to understand and meet our guests’ expectations.
• Smiling and friendly, you ensure our customers feel welcome in the shop.
• Creative and ensure an attractive layout. Merchandising is second nature to you.
• Performance is your priority. You like new challenges and increasing sales.
  
  

You will

• Be in charge of 1 to 2 points of sale in the Resort
• Personalise customer relations to optimise your turnover (welcome, identification of needs and good advice, sales and quality of service).
• Be responsible for the merchandising of Club Med products like a Brand Ambassador!
• Monitor and coordinate all the performance indicators of the store (KPIs, transformation, average basket, inventories…)
• Identify opportunities to generate traffic in your store through the setting up of events in the Resort.
• Coach and Motivate your team on a daily basis with exemplary character: in sales, merchandising, customer service, sales activities ...
• Develop the skills of your team (assessments, training with the Club Med University of Talents, opportunities evolution...)
  
  

In becoming a G.O Boutique Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.