Boutique Manager/ Assistant Boutique Manager (Chloe Fragrance Pavilion)

Coty; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player seeks a Boutique Store Manager in Kuala Lumpur to elevate the retail experience in a luxurious environment. This role involves leading a team to provide exceptional customer service, managing inventory, and meeting sales targets. The ideal candidate thrives in a dynamic, fast-paced setting and has a proven track record in retail management, particularly within the beauty sector. Join a company that values diversity and innovation, where your ideas can make a significant impact on the world of beauty.

Qualifications

• Proven retail management experience in a beauty environment.
• Strong leadership and customer service skills.

Responsibilities

• Lead boutique associates to deliver exceptional customer service.
• Maintain optimal stock levels and implement inventory control.

Skills

Retail Management

Customer Service

Leadership

Sales Analysis

Problem-Solving

Tools

Retail Management Software

Microsoft Office Suite

Job description

Boutique Manager/ Assistant Boutique Manager

Kuala Lumpur

THE ROLE

Join the world of refined luxury and sophistication as a Boutique Store Manager in Kuala Lumpur, where we transcend conventional beauty norms. We are seeking an accomplished and highly skilled professional to lead our exclusive boutique store, defining the epitome of customer service and elevating the retail experience.

As the Boutique Store Manager, you will play a crucial role in shaping the boutique's ambiance and ensuring that every visitor receives an unparalleled level of service.

RESPONSIBILITIES

1. Leadership and Team Management: Lead boutique associates to deliver exceptional customer service and conduct regular training sessions and performance reviews.
2. Customer Experience: Create a luxurious and welcoming atmosphere in the boutique. Address any customer feedback promptly with utmost sensitivity.
3. Inventory Management: Maintain optimal stock levels and implement inventory control measures.
4. Sales Performance: Meet sales targets, implement promotions, and analyze sales data.
5. Operations: Ensure compliance with policies, oversee day-to-day operations, and manage the boutique's budget.
6. Ambassador: Embody the brand's values, represent the boutique at events, and collaborate on marketing initiatives.

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

YOU ARE A COTY FIT

You like to work in a dynamic environment. As a Boutique Manager, you share your valuable experience with the team and get energy from working in a fast-paced, diverse, and international environment. Other than that, you:

1. Proven retail management experience, specializing in a beauty environment.
2. Strong leadership, team management, and customer service skills.
3. Demonstrated success in meeting and surpassing sales targets.
4. Excellent organizational and problem-solving abilities.
5. Proficiency in retail management software and Microsoft Office Suite.
6. Ability to thrive in a fast-paced and dynamic environment.

ABOUT COTY
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!