Boutique Manager

The SWATCH Group; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Boutique Manager, where you'll lead a dynamic team and ensure exceptional customer experiences. In this exciting role, you'll oversee operations, develop sales strategies, and coach your team to success. This position offers a unique opportunity to make a significant impact in a prestigious retail environment, driving both sales growth and customer satisfaction. If you're passionate about retail and have a knack for leadership, this role is perfect for you.

Qualifications

• Experience in retail management and customer service.
• Strong leadership and coaching skills.

Responsibilities

• Manage day-to-day operations of the boutique.
• Develop and implement sales strategies to drive revenue.

Skills

Customer Service

Sales Strategy Development

Team Management

Inventory Management

Job description

Job description

About the role

This is an exciting opportunity to join The Swatch Group (Malaysia) Sdn Bhd as a Boutique Manager for the brand Omega. As the Boutique Manager, you will be responsible for leading and managing the day-to-day operations of the boutique, ensuring exceptional customer service and driving sales growth. This full-time position is based in Sabah.

What you'll be doing

• Overseeing the overall management and operations of the boutique, including staff scheduling, inventory management, and financial reporting

• Providing exceptional customer service and building strong relationships with clients

• Developing and implementing sales strategies to drive revenue and meet targets

• Coaching and mentoring the boutique team to enhance their skills and performance

• Ensuring the boutique maintains high standards of visual merchandising and brand presentation

• Collaborating with the regional team to execute marketing and promotional activities

• Monitoring and analysing sales data to identify opportunities for growth and improvement