Billing Coordinator

Airswift; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading workforce solutions provider in Kuala Lumpur is seeking a Billing Coordinator to provide billing support across APAC. Responsibilities include processing invoices, ensuring compliance with regulations, and liaising with cross-functional teams. Candidates with 1-2 years of relevant experience and strong attention to detail are encouraged to apply. The role includes an attractive salary, career progression, and team-driven culture.

Benefits

Attractive monthly base salary

Performance bonus

Career development opportunities

Work-life balance focus

Qualifications

• 1-2 years of experience in client invoicing and billing.
• Familiar with multiple countries and currencies.
• Previous exposure to Output and Withholding taxes.

Responsibilities

• Process invoices and credit notes accurately and timely.
• Ensure compliance with client contracts and country regulations.
• Liaise with payroll to capture all relevant information.

Skills

Client invoicing

Attention to detail

Communication skills

Analytical abilities

Problem-solving

Education

Diploma or Degree

Tools

Tempest

D365

Job description

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years, Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.

Role Description

Airswift is seeking applicants for the role of Billing Coordinator (Contract) to join the team in Kuala Lumpur, Malaysia.

You will be responsible to provide billing support services to APAC countries and multiple entities by processing client invoices and credit notes with supporting documents accurately within tight deadlines. You are enthusiastic about service delivery in a shared services environment and provide practical and effective assistance to our clients in the billing workstream space to ensure all statutory compliance requirements are completely met. Our aim is to provide value-added services and solutions that are flexible and tailored to the circumstances and needs of our clients.

Principle Accountabilities:

• Process invoices and credit notes in an efficient, timely and accurate manner in accordance to the frequency and deadlines agreed in Client contracts and requirements (eg. submission of invoices to client portals and supporting documentation).

• Review client agreements, terms and conditions to process all billings to client and intercompany to other entities accurately and ensure completeness. Maintain and safeguard client data.

• Familiar with Output and Withholding tax (eg. GST, VAT, and SST etc.) requirements and invoicing regulatory changes in APAC countries (eg. invoice currency conversion requirements).

• Compile and verify supporting documentation against signed contracts with the Clients to ensure all requirements have been met for submission purposes.

• Ensure compliance with the relevant operating procedures, country rules and regulations, while maintaining the stipulated service standards.

• Liaise with payroll counterpart to ensure all relevant information has been captured and saved in Tempest/Sharepoint and maintained, in line with auditing requirements.

• Resolve and respond to billing inquiries and discrepancies promptly from clients and partners.

• Work closely with the Service Teams and other cross-functional teams on client billing related issues, such as contractor payroll, benefits, expenses, recharges and intercompany.

• Work closely with Treasury for funding requirements with banks and Credit Control on collection from clients to reduce DSO and improve liquidity.

• Ensure entries and data in billing system (Tempest or other) accurately interface to Accounting system (D365). Work closely with Reporting team on month end closing activities, billing and output tax discrepancies/reconciliations, accounting standards and monthly/quarterly/annual financial reporting requirements.

• Preparation and maintenance of client files and monthly governance reports, by client, currency and country.

• Compliance with company procedures and country regulations.

• Perform adhoc task and undertake projects as assigned.

Skills, Knowledge, and Experience:

• Diploma or Degree with 1-2years of experience in client invoicing and billing in an international environment.

• Experience with multiple countries, entities and currencies

• Previous exposure to Output and Withholding taxes and liaising with government agencies.

• Excellent written and verbal communication skills, including ability to interact effectively with all levels throughout the organization.

• Knowledge of billing and accounting systems; Tempest and D365 is an advantage.

• Attention to detail with analytical and problem-solving capabilities.

• Ability to handle highly sensitive data and working with large data sets and adhere to tight deadlines.

• Strong organizational, oral and written communication skills. Passion for providing outstanding customer service.
• Fresh Graduate is welcome

What we can offer you!

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities.
• Virtual Onboarding Events exclusively for new hires.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values:

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more! - www.airswift.com


Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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