Bilingual Customer Support Specialist

DataAnnotation; Shah Alam; Remote; USD 24,000 - 48,000; Full time

Job summary

A leading company focused on AI development is looking for a Bilingual Customer Support Specialist. In this remote role, you will interact with chatbots in both Malay and English to enhance their training. Flexibility and project choice are key benefits, along with competitive pay starting at $23+ per hour.

Qualifications

• Fluency in Malay and English required for effective communication.
• Ability to perform research and fact-check AI responses.

Responsibilities

• Develop diverse conversations across various topics.
• Write high-quality responses to prompts.
• Evaluate different AI model performances.

Education

Bachelor's degree (completed or in progress)

Job description

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DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots to measure their progress, as well as write novel conversations to teach them appropriate responses.

• This is a full-time or part-time REMOTE position.
• You’ll be able to choose which projects you want to work on.
• You can work on your own schedule.
• Projects are paid hourly, starting at $23+ USD per hour, with bonuses for high-quality and high-volume work.

Responsibilities (both in Malay and English):

• Come up with diverse conversations over a range of topics.
• Write high-quality answers when given specific prompts.
• Compare the performance of different AI models.
• Research and fact-check AI responses.

Qualifications:

• A bachelor's degree (completed or in progress)