Bilingual Content Moderator (JP/KR) - Community Safety

Asia Recruit (Permanent, Contract, & Executive Recruitment); Kuala Lumpur; On-site; MYR 100,440 - 122,760; Full time

Job summary

A leading recruitment agency is seeking a Content Moderator fluent in Japanese and Korean. This role offers a contract package of up to RM10K and involves evaluating user-generated content, ensuring compliance with community guidelines, and providing customer service. Candidates must possess at least a minimum SPM and demonstrate strong communication skills. The position includes rotational shifts and is open to Malaysian citizens and eligible foreign nationals.

Qualifications

• Minimum SPM required for education.
• Fluency in Japanese and Korean languages.
• Experience in customer service will be beneficial.

Responsibilities

• Evaluate user-generated content for compliance with guidelines.
• React promptly and positively to customer inquiries.
• Maintain records of customer interactions and transactions.

Skills

Japanese Language

Korean Language

Customer Service

Attention to Detail

Education

Minimum SPM

Job description

A leading recruitment agency is seeking a Content Moderator fluent in Japanese and Korean. This role offers a contract package of up to RM10K and involves evaluating user-generated content, ensuring compliance with community guidelines, and providing customer service. Candidates must possess at least a minimum SPM and demonstrate strong communication skills. The position includes rotational shifts and is open to Malaysian citizens and eligible foreign nationals.