Bellmen cum Shuttle Driver

Accor Hotels; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

Join Accor Hotels as a guest ambassador at Mercure Kuala Lumpur Trion. You'll be the friendly face greeting guests, assisting with their needs, and ensuring a welcoming atmosphere in the tallest hotel in South East Asia. This role is perfect for individuals eager to start a career in hospitality, with training provided and opportunities for growth in a passionate environment.

Benefits

Exclusive benefits and recognition for commitment

Qualifications

• Good communication skills in English and other languages are a plus.
• No prior experience necessary; training will be provided.

Responsibilities

• Greet and welcome guests at the main entrance.
• Assist in driveway management and guest baggage handling.
• Maintain a clean entrance and log job assignments.

Skills

Good reading and oral proficiency in English

Ability to speak other languages

Education

Secondary / High school education

Job description

Company Description

Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressively designed rooms and suites on level 38 and above, with stunning views of Kuala Lumpur’s iconic skyline from the rooms.

Job Description

• Greet and welcome guests at the main entrance.
• Assist in driveway management.
• Assist arriving and departing guests by opening and closing car and taxi doors.
• Maintain a clean and tidy entrance and baggage room.
• Ensure timely pickup and delivery of baggage.
• Provide information and assistance to guests as required.
• Remember individual guest names, especially for repeat and long-staying guests, and greet them personally.
• Log all job assignments properly in the respective logbooks. Use the Duty Log to document important matters, and deliver newspapers to guest rooms as assigned by Front Office staff.
• Alert Security or Duty Manager of any suspicious persons or articles.

Qualifications

• Secondary / High school education.
• Good reading and oral proficiency in English.
• Ability to speak other languages and basic understanding of local languages is an advantage.
• No experience required; training will be provided.

Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Each brand has its own personality, allowing you to find your true self, but all share a common ambition: to innovate and challenge the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be yourself. It’s a supportive place to grow, fulfill your potential, discover other professions, and pursue career opportunities in your hotel, in other hospitality environments, in your country, or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, along with strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning, creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart. Join us and become a Heartist.