Bell Attendant

Four Seasons; Kuah; On-site; MYR 20,000 - 100,000; Full time

Job summary

Four Seasons is seeking a Luggage Assistant to enhance guest experiences at their luxury resort in Langkawi, Malaysia. This full-time role involves engaging with guests, handling luggage, and providing information about resort services. Successful candidates will have an outgoing personality, strong communication skills, and preferably a background in luxury hospitality.

Benefits

Competitive Salary

Comprehensive Benefits Package

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels

Complimentary Employee Meals

5 working days, 2 days off

Qualifications

• Background in luxury resorts and hotels is an added advantage.
• Good command of English required.

Responsibilities

• Greets guests and escorts them to their rooms, handling luggage deliveries.
• Maintains proper records of deliveries and picks-ups.
• Assists guests with resort inquiries and requests.

Skills

Outgoing Personality

Excellent Communication

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it's Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

About the role

Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.

What you will do

• Greets guests and escorts them to their rooms and delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assist customers in all inquiries in connection with resort services, hours of operations, key hotel personnel, in-house events, directions.
• Works harmoniously and professionally with co-workers and supervisors.

What you bring

• An outgoing personality with can-do approach to an assigned task.

• A background in luxury resorts and hotels is an added advantage.

• Strategic, analytical and employee friendly and warm personality.

• A good command of English.

What we offer:

• Competitive Salary, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Employee Uniforms
• Complimentary Employee Meals
• 5 working days, 2 days off

Schedule & Hours:

• This is a full time position.

Remarks: This position is open for Malaysian only.

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkawi

Twitter: @FSLangkawi

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook:https://www.facebook.com/FourSeasonsResortLangkawi/

For more details please visit our website :http://www.fourseasons.com/langkawi