Beauty Consultant cum Therapist

Dream Clinic; George Town; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading aesthetic clinic in George Town is seeking a skilled aesthetic consultant to build strong customer relationships and provide comprehensive treatment plans. The ideal candidate has a diploma and experience in the beauty industry, particularly in facial treatments. Fluent communication in Mandarin is essential for this role, along with a proactive and responsible work attitude.

Benefits

Bonus / yearly increment based on performance

Early confirmation based on performance

Education support

Training Provided

Qualifications

• Minimum a Diploma or equivalent.
• Good interpersonal skills.
• Excellent verbal & written communication skills in tri-lingual are preferred.

Responsibilities

• Build and maintain good relationships with customers.
• Provide consultation for new and existing patients with comprehensive aesthetic treatment plans.
• Ensure customers' comfort and satisfaction throughout their therapy experience.

Skills

Interpersonal skills

Verbal and written communication in Mandarin

Proficiency in Microsoft Office

Understanding of skincare products

Education

Diploma or equivalent

Tools

POS systems

Job description

Benefits

• Bonus / yearly increment based on performance
• Early confirmation based on performance
• Miscellaneous allowance
• KWSP, SOCSO & EIS
• Education support
• Monthly Celebration
• Uniform Provided
• Training Provided

Job Responsibilities

• To build and maintain good relationship with customers.
• Responsible to provide consultation for new and existing patients with comprehensive aesthetic treatment plans.
• Collaborate with management and the sales team to achieve team sales targets.
• Provide medical aesthetic care to patients (for example: facial wash, photo taking, post treatment care, up-selling products, follow-ups and etc.).
• Ensure customers comfort and satisfaction throughout their therapy experience.
• Handle documentation, phone calls, basic administration duties and appointments.
• Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients.
• Manage patient’s expectations, explain procedures, follow-up with post procedure care and results.
• Ensure all equipment is properly sanitized & treatment rooms are clean, tidy, and calm working environment.
• Check that all necessary products and equipment are in sufficient quantities, safe, and properly maintained.

Job Requirements

• Minimum a Diploma or equivalent.
• Preferred working experience in aesthetics or beauty industry.
• Preferably with experience in providing facial treatment.
• Knowledge of skincare products, treatments and current industry trends.
• Work proactively, with a high sense of responsibility, dedication and teamwork.
• Good interpersonal skills.
• Excellent verbal & written communication skills in tri-lingual are preferred.
• Fluent in Mandarin (to liaise with Mandarin-speaking customers).
• Good work attitude and willing to learn.
• Proficiency in Microsoft Office and POS systems.
• Pleasant appearance and friendly personality.
• Ability to pick up job procedures quickly, and complete the job assigned properly.